Hi,
My workplace uses Office365. I use OO 4.1.5 on my laptop. I regularly have issues where files created on 365 and downloaded to my laptop cannot be opened by OO. I get the filter selection box and can go no further. Choosing the Word options does not help. Any ideas why this might be?
Smiles,
Laine
[Solved] Cannot open Docx downloaded from Office365
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- Posts: 3
- Joined: Fri Feb 22, 2019 4:03 am
[Solved] Cannot open Docx downloaded from Office365
Last edited by Hagar Delest on Sun Feb 24, 2019 1:04 pm, edited 1 time in total.
Reason: tagged solved
Reason: tagged solved
OpenOffice 4.1.5 on Windows 10
Re: Cannot open Docx downloaded from Office365
Your brief description suggests that either the files are corrupted, or are in a format that AOO doesn't understand; this is often the reason for the ASCII filter dialogue to be presented.
What sort of Office365 files are they supposed to be - spreadsheet, word processor, something else?
Can you make a sample document that gives this issue for you available for us to examine?
[Forum] How to attach a document here Note maximum file size is 128K. If your file is larger, use a file sharing site such as Mediafire and post the link here. The link also contains information on how to anonymise your document if it contains confidential information.
What sort of Office365 files are they supposed to be - spreadsheet, word processor, something else?
Can you make a sample document that gives this issue for you available for us to examine?
[Forum] How to attach a document here Note maximum file size is 128K. If your file is larger, use a file sharing site such as Mediafire and post the link here. The link also contains information on how to anonymise your document if it contains confidential information.
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
-
- Posts: 3
- Joined: Fri Feb 22, 2019 4:03 am
Re: Cannot open Docx downloaded from Office365
Hi,
Thanks for your help. It is Word docs (docx) that are the issue. An example file is attached.
Smiles,
Laine
Thanks for your help. It is Word docs (docx) that are the issue. An example file is attached.
Smiles,
Laine
- Attachments
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- Document.docx
- (17.19 KiB) Downloaded 143 times
OpenOffice 4.1.5 on Windows 10
Re: Cannot open Docx downloaded from Office365
I mistakenly read that as saying the ASCII filer was opening, but it is in fact the Filter Selection for import filter type.
However, the sample file you have provided is slightly different in structure from another MS Office docx file that I have available to me and which my Apache OpenOffice 4.1.6 can happily open. My LibreOffice 6.0.7.3 can open your Office365 file without issue; it may be that LibreOffice may be the more useful tool for you in this case.
For the technically minded, here are the two structures; note the difference in the word directory among others.
1) another .docx I had
2) the sample Office365 file linked above
However, the sample file you have provided is slightly different in structure from another MS Office docx file that I have available to me and which my Apache OpenOffice 4.1.6 can happily open. My LibreOffice 6.0.7.3 can open your Office365 file without issue; it may be that LibreOffice may be the more useful tool for you in this case.
Edit: To add; my Writer 4.1.6 also fails to open the sample file |
1) another .docx I had
Code: Select all
bash-4.3$ ls -lR
.:
total 40
-rw-r--r-- 1 huntsman users 2477 Jan 1 1980 [Content_Types].xml
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:26 _rels
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:26 docProps
-rw-r--r-- 1 huntsman users 20882 Feb 24 2017 somefile.docx
drwxr-xr-x 4 huntsman users 4096 Feb 23 15:26 word
./_rels:
total 0
./docProps:
total 8
-rw-r--r-- 1 huntsman users 994 Jan 1 1980 app.xml
-rw-r--r-- 1 huntsman users 699 Jan 1 1980 core.xml
./word:
total 120
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:26 _rels
-rw-r--r-- 1 huntsman users 39313 Jan 1 1980 document.xml
-rw-r--r-- 1 huntsman users 1125 Jan 1 1980 endnotes.xml
-rw-r--r-- 1 huntsman users 1031 Jan 1 1980 fontTable.xml
-rw-r--r-- 1 huntsman users 745 Jan 1 1980 footer1.xml
-rw-r--r-- 1 huntsman users 745 Jan 1 1980 footer2.xml
-rw-r--r-- 1 huntsman users 745 Jan 1 1980 footer3.xml
-rw-r--r-- 1 huntsman users 1131 Jan 1 1980 footnotes.xml
-rw-r--r-- 1 huntsman users 745 Jan 1 1980 header1.xml
-rw-r--r-- 1 huntsman users 745 Jan 1 1980 header2.xml
-rw-r--r-- 1 huntsman users 745 Jan 1 1980 header3.xml
-rw-r--r-- 1 huntsman users 7009 Jan 1 1980 numbering.xml
-rw-r--r-- 1 huntsman users 3091 Jan 1 1980 settings.xml
-rw-r--r-- 1 huntsman users 16610 Jan 1 1980 styles.xml
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:26 theme
-rw-r--r-- 1 huntsman users 704 Jan 1 1980 webSettings.xml
./word/_rels:
total 4
-rw-r--r-- 1 huntsman users 2161 Jan 1 1980 document.xml.rels
./word/theme:
total 8
-rw-r--r-- 1 huntsman users 6992 Jan 1 1980 theme1.xml
Code: Select all
bash-4.3$ ls -lR
.:
total 60
-rw-r--r-- 1 huntsman users 17601 Feb 23 15:20 Document.docx
-rw-r--r-- 1 huntsman users 1834 Jan 1 1980 [Content_Types].xml
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:24 _rels
drwxr-xr-x 3 huntsman users 4096 Feb 23 15:24 customXml
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:24 docProps
drwxr-xr-x 4 huntsman users 4096 Feb 23 15:24 word
./_rels:
total 0
./customXml:
total 36
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:24 _rels
-rw-r--r-- 1 huntsman users 11769 Jan 1 1980 item1.xml
-rw-r--r-- 1 huntsman users 219 Jan 1 1980 item2.xml
-rw-r--r-- 1 huntsman users 290 Jan 1 1980 item3.xml
-rw-r--r-- 1 huntsman users 201 Jan 1 1980 itemProps1.xml
-rw-r--r-- 1 huntsman users 201 Jan 1 1980 itemProps2.xml
-rw-r--r-- 1 huntsman users 201 Jan 1 1980 itemProps3.xml
./customXml/_rels:
total 12
-rw-r--r-- 1 huntsman users 296 Jan 1 1980 item1.xml.rels
-rw-r--r-- 1 huntsman users 296 Jan 1 1980 item2.xml.rels
-rw-r--r-- 1 huntsman users 296 Jan 1 1980 item3.xml.rels
./docProps:
total 12
-rw-r--r-- 1 huntsman users 674 Feb 22 20:49 app.xml
-rw-r--r-- 1 huntsman users 727 Jan 1 1980 core.xml
-rw-r--r-- 1 huntsman users 534 Jan 1 1980 custom.xml
./word:
total 56
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:24 _rels
-rw-r--r-- 1 huntsman users 1737 Feb 22 20:49 document2.xml
-rw-r--r-- 1 huntsman users 1277 Feb 22 20:49 fontTable.xml
-rw-r--r-- 1 huntsman users 2488 Feb 22 20:49 settings.xml
-rw-r--r-- 1 huntsman users 29158 Feb 22 20:49 styles.xml
drwxr-xr-x 2 huntsman users 4096 Feb 23 15:24 theme
-rw-r--r-- 1 huntsman users 497 Jan 1 1980 webSettings.xml
./word/_rels:
total 4
-rw-r--r-- 1 huntsman users 1273 Jan 1 1980 document2.xml.rels
./word/theme:
total 12
-rw-r--r-- 1 huntsman users 9853 Apr 2 2018 theme1.xml
Last edited by robleyd on Sat Feb 23, 2019 10:01 am, edited 1 time in total.
Reason: Add relevant information about my AOO version not opening the file
Reason: Add relevant information about my AOO version not opening the file
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
Re: Cannot open Docx downloaded from Office365
My Libreoffice 6.1.5 can open your attached file.
(The LO has a littlebit higher compatibility with the foreign, obsolete and non-standardized fileformats.)
I saved your file in .odt format:
(The LO has a littlebit higher compatibility with the foreign, obsolete and non-standardized fileformats.)
I saved your file in .odt format:
Tibor Kovacs, Hungary; LO7.5.8 /Win7-10 x64Prof.
PortableApps/winPenPack: LO3.3.0-7.6.2;AOO4.1.14
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
PortableApps/winPenPack: LO3.3.0-7.6.2;AOO4.1.14
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
Re: Cannot open Docx downloaded from Office365
You could try downloading the document from Office365 in .doc format.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
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- Posts: 3
- Joined: Fri Feb 22, 2019 4:03 am
Re: Cannot open Docx downloaded from Office365
That you both. I have installed LibreOffice and it is working fine on the troublesome files.
Smiles,
Laine
Smiles,
Laine
OpenOffice 4.1.5 on Windows 10