[Solved] Unable to save files after upgrading to 4.1.6

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[Solved] Unable to save files after upgrading to 4.1.6

Postby bplgms » Wed Nov 21, 2018 5:12 am

Receive message "File locked by unknown user" and can only open in read-only or create a copy with any file I open. Then I get the same message trying to save a document. Uninstalled 4.1.6 and reinstalled 4.1.5 and problem was solved.
Last edited by robleyd on Thu Nov 22, 2018 2:02 am, edited 1 time in total.
Reason: Tagged [Solved] [robleyd, Moderator]
Bernie deLeseleuc OpenOffice 4.1.6 Win 10 Home
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Re: Unable to save files after upgrading to 4.1.6

Postby Zizi64 » Wed Nov 21, 2018 8:23 am

Was it a clear installation, or a partial updating only? (Did you delete the files from the User profile, and the rest parts of the Program directory, after uninstall the older version?)

(Or you can try to delete /reset/ the user Profile of the AOO after you installed the newer version)
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Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
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Re: Unable to save files after upgrading to 4.1.6

Postby RoryOF » Wed Nov 21, 2018 10:54 am

And was OpenOffice open at the time you upgraded?
Apache OpenOffice 4.1.6 on Xubuntu 18.04.2 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Unable to save files after upgrading to 4.1.6

Postby bplgms » Wed Nov 21, 2018 4:54 pm

OpenOffice was closed when I upgraded. It was a clean Installation, "typical user" which is what I always choose when I update OpenOffice. I didn't delete anything before the upgrade; I let the upgrade take care of it as it always has in the past.
Bernie deLeseleuc OpenOffice 4.1.6 Win 10 Home
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Re: Unable to save files after upgrading to 4.1.6

Postby RoryOF » Wed Nov 21, 2018 5:04 pm

Enable "viewing of hidden files" and look in the root of the User Profile. There may be a lock file there. Delete it; also look in the directory(s) in which you Save the files. Delete any files of the form
Code: Select all   Expand viewCollapse view
.~lock.Filename.odt#

with any o?? extensions.
Apache OpenOffice 4.1.6 on Xubuntu 18.04.2 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Unable to save files after upgrading to 4.1.6

Postby RoryOF » Wed Nov 21, 2018 5:12 pm

This may be a manifestation of the Windows Defender problem. Windows Defender may need to be told to let OpenOffice 4.1.6 (explicitly) write to the disk. The permissions for OO 4.1.5 may not automatically extend to OO 4.1.6.
Apache OpenOffice 4.1.6 on Xubuntu 18.04.2 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Unable to save files after upgrading to 4.1.6

Postby bplgms » Wed Nov 21, 2018 6:46 pm

Already checked for locked files. None. Already checked firewall. Made sure soffice was alllowed. I'll try a clean install again and see what happens.
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Re: Unable to save files after upgrading to 4.1.6

Postby bplgms » Wed Nov 21, 2018 7:01 pm

I did a clean install and the problem disappeared. Something must have happened the first time around that I didn't catch. Thank you all for your advice!
Bernie deLeseleuc OpenOffice 4.1.6 Win 10 Home
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Re: [Solved] Unable to save files after upgrading to 4.1.6

Postby John_Ha » Tue Mar 26, 2019 1:35 pm

AOO 4.1.6, Windows 7 Home 64 bit

See the Writer Manual, the Writer FAQ, the Writer Tutorials and the Writer guide.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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