[Solved] Cannot create PDF document

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[Solved] Cannot create PDF document

Postby sync45 » Sat Oct 20, 2018 2:07 pm

I have been using OO Writer for years. But in the last few days I cannot convert (export) documents to PDF format. They now come up as Microsoft Media Player documents. I have uninstalled and reinstalled OO, but no change. I have run AV and nothing comes up. What has happened? What is the solution?
Last edited by Hagar Delest on Sat Nov 03, 2018 11:31 pm, edited 1 time in total.
Reason: tagged solved
Open Office 4.1.5 on windows 10
sync45
 
Posts: 4
Joined: Sat Oct 20, 2018 2:02 pm

Re: Cannot create PDF document

Postby John_Ha » Sat Oct 20, 2018 2:54 pm

Welcome the the forum.

You are still creating PDF files.

1. Create fred.pdf. Double click fred.pdf. What happens?

2. Download my fred.pdf. Double click my fred.pdf. What happens?

Don't forget that Adobe recently changed the icon for PDF files so they now look like this, as in the one I have attached.

Clipboard01.gif
Clipboard01.gif (7.67 KiB) Viewed 316 times

Otherwise, something has changed on you PC so they have an icon which suggests they are something else.

As a new poster you will find much useful information in the Writer FAQ, the Writer Tutorials, the up to date Writer guide and the Writer Manual. May I suggest you bookmark the pages.

Press F1 to access the Help screen and search for your problem

The chapter headings in the manual are:

1 - Introducing Writer
2 - Setting up Writer
3 - Working with Text
4 - Formatting Pages
5 - Printing, Exporting, Faxing and E-Mailing
6 - Introduction to Styles
7 - Working with Styles
8 - Working with Graphics
9 - Working with Tables
10 - Working with Templates
11 - Using Mail Merge
12 - Tables of Contents, Indexes and Bibliographies
13 - Working with Master Documents
14 - Working with Fields
15 - Using Forms in Writer
16 - Customizing Writer – Keyboard shortcuts.

When a pop-up window opens, click the Help button for extensive help on that function - it is often more comprehensive than the manual.

Showing that a problem has been solved helps others searching so, if your problem is now solved, please view your first post in this thread and click the Edit button (top right in the post) and add [Solved] in front of the subject.
Attachments
fred.pdf
(10.96 KiB) Downloaded 14 times
AOO 4.1.5, Windows 7 Home 64 bit

See the Writer Manual, the Writer FAQ, the Writer Tutorials and the Writer guide.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
John_Ha
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Location: UK

Re: Cannot create PDF document

Postby sync45 » Sat Oct 20, 2018 5:18 pm

Fred,

Your PDF files works fine. I have no trouble opening it. That is not the problem.The problem is converting Open Office Writer documents to PDF. I have found out that the conversion works fine if converting from a MS Word format to PDF. But the conversion does not work from ODT to PDF. I have checked my PC with Avast and Malwarebytes and all is OK. I have also run the Windows Error diagnosis. Nothing there either. The problem seems to be with Open Office Writer.
Open Office 4.1.5 on windows 10
sync45
 
Posts: 4
Joined: Sat Oct 20, 2018 2:02 pm

Re: Cannot create PDF document

Postby John_Ha » Sat Oct 20, 2018 7:15 pm

1. Download fred.odt.
2. Open it.
3. File > Export as PDF ..., will create a PDF file. Does it work?
4. Click PDF icon. It will create another PDF. Does it work?

Or are you using a PDF Virtual Printer to produce your PDF?

Clipboard01.gif
Clipboard01.gif (12.16 KiB) Viewed 285 times
Attachments
fred.odt
(8.8 KiB) Downloaded 15 times
AOO 4.1.5, Windows 7 Home 64 bit

See the Writer Manual, the Writer FAQ, the Writer Tutorials and the Writer guide.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
John_Ha
Volunteer
 
Posts: 5852
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: Cannot create PDF document

Postby sync45 » Sun Oct 21, 2018 6:25 am

Yes, Fred, now t works. It now also works for the document I was trying to convert. Before this, I could only convert .doc documents. I cannot understand what was wrong. It must have been some kind of glitch, either in OO or Windows Edge, which I use as the PDF reader. In any case, all's well now. Many thanks.
Open Office 4.1.5 on windows 10
sync45
 
Posts: 4
Joined: Sat Oct 20, 2018 2:02 pm

Re: Cannot create PDF document

Postby sync45 » Sun Oct 21, 2018 6:28 am

PS: This "fix" occurred after I started up the PC this morning. Whatever was wrong, it seems to have straightened itself out. I never had this problem before.

All's well that ends well, I guess.
Open Office 4.1.5 on windows 10
sync45
 
Posts: 4
Joined: Sat Oct 20, 2018 2:02 pm


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