Insert envelope crash

[jclaiborn]

I have started to get a crash every time I try to insert an envelope. When I start insert envelop it brings up the dialog box with the address of the last envelope I created. When I try to change the address it causes open office to shut down. I was using version 4.1.3 so I uninstalled that and downloaded and installed 4.1.5 and the problem continues. I am using a PC with Windows 10. Any help will be greatly appreciated.

[RoryOF]

You should start by renaming your OO user profile.

To rename your User Profile close OpenOffice and the Quickstarter. Open File Explorer. Copy and paste %appdata%\OpenOffice\4 in the File Explorer Address Bar and press Enter. Rename the "user" folder (user.old is good to use). Start OpenOffice.