John_Ha wrote:Check the fonts as it sounds like a missing font problem. PDF/A-1a embeds the fonts in the PDF but if you don't have the font to embed ...
Remember that the font displayed in the document's Font selection box is the font the document is calling for at the cursor position. This may not be the font being used to display or print the document because, if you do not have the font being called for installed on your PC, Windows (or other operating system) will silently substitute an alternative, available font without telling you. This will almost certainly cause different line spills and page spills.
The Testfonts add-on is invaluable to check which fonts are being called for in a document, and which are missing and have therefore been substituted. Note that some fonts do not have a font file for, say, Italic; and in that case, when Italic is called for, Windows itself applies a slant to the font to simulate Italic.
Edit: Sorry, file was not requested previously - it should have been |
RoryOF wrote:Please upload a copy of your file as previously requested. We can then make PDFs from it; if they open correctly on your compute they show that you PDF reader is working correctly and narrow the problem to your method of work or your OpenOffice.
John_Ha wrote:Works fine for me.
It is a font problem - see Re: Tamil fonts vs Scribus.
The .odt file uses only Times New Roman font so I am surprised.
I therefore think it is a problem with your PDF Reader and not with the PDF created by Writer. Please upload the PDF so someone can look at it.
Edit: When examining the PDF file you uploaded I see the following error message which is saying that there was a problem with the TNR font when the PDF was created.
It appears that Writer embeds all or part of a font file in the PDF even if you have not selected "Embed fonts" when you create the PDF. The problem could therefore be because your TNR font files have been licensed so that the user of the PC is permitted to use the font on their PC to view fonts, but the user is prohibited from embedding the font in a file like a PDF. I have no idea how the font files' licence can have changed - the normal TNR font files in Windows are licensed for both viewing and for embedding. See "Export to PDF" yields jibberish for a similar discussion. |
HSLeader wrote:Hi. I've been using Open Office for years and years, love it and am pretty proficient with it. I've been having issues with Open office converting documents to PDF
John_Ha wrote:Same as Rory. Your PDF has square boxes which tells you it is a font problem on your PC.
Did you check Re: Tamil fonts vs Scribus which describes why some applications get squares on W10? In particular, Google font square box to find things like Why does some text display with square boxes in some apps on Windows 10?
Try editing the .odt and replacing the TNR font by another which you know is installed properly - Arial or Courier. Does that work?
Remember that the font displayed in the document's Font selection box is the font the document is calling for at the cursor position. This may not be the font being used to display or print the document because, if you do not have the font being called for installed on your PC, Windows (or other operating system) will silently substitute an alternative, available font without telling you.
What happens when you run TestFonts? Does it show TNR is missing on your PC?
RoryOF wrote:HSLeader wrote:Hi. I've been using Open Office for years and years, love it and am pretty proficient with it. I've been having issues with Open office converting documents to PDF
I'm going back to the beginning on this. Did Export as PDF ever work correctly on your current Windows 10 setup? Is your current Windows 10 setup a new machine, or did you upgrade from an earlier version of Windows, and were your successful PDF files made on that earlier version of Windows?
Have you tried deleting or renaming your OpenOffice User Profile (reinstalling does not affect this).
As you are using Windows, to do this close OpenOffice and the Quickstarter. Open File
Explorer. Copy and paste %appdata%\OpenOffice\4 in the File Explorer
Address Bar and press Enter. Rename the "user" folder - "user.old" is a
good choice. Start OpenOffice.
John_Ha wrote:Resetting the user profile as Rory suggests often fixes "strange" problems like this.
If not, note that you created a PDF/A-1 PDF where, by definition, the PDF/A-1a file includes the font files required to display the document on the reader's PC. But (Adobe Reader) File > Properties > Fonts ..., shows that no font files are included in the PDF. Why not? Perhaps the font being called for by the document is not present or is not visible or is not available on your PC; or Writer is somehow not finding it.
Q1. Reboot the PC. Does that fix it?
Q2. Navigate to C:\Windows\Fonts. Which Times New Roman fonts do you have installed?
Q3. Create a PDF/A which includes other fonts like Courier and Arial and Microsoft's Calibri which you know are OK on your PC. What happens in the PDF/A-1a file? Are any fonts OK? What does File > Properties > Fonts ..., show for the PDF?
Q2. Navigate to C:\Windows\Fonts. Which Times New Roman fonts do you have installed?
Q2. The only fonts I have are what came with O.O. I've not installed anything extra.
RoryOF wrote:Did Export as PDF ever work correctly on your current Windows 10 setup? Is your current Windows 10 setup a new machine, or did you upgrade from an earlier version of Windows, and were your successful PDF files made on that earlier version of Windows?
Zizi64 wrote:Q2. Navigate to C:\Windows\Fonts. Which Times New Roman fonts do you have installed?
Q2. The only fonts I have are what came with O.O. I've not installed anything extra.
The Times New Roman, Arial, and more MicroSoft related fonts are not parts of the AOO installer. Those fonts are parts of the Windows installer.
RoryOF wrote:When in Windows you go to Control Panel /Fonts, what fonts does it show as installed?
RoryOF wrote:As far as I know (certainly is the case on my OO) the Findfonts extension puts a red Fo button on the standard toolbar. If you are in doubt about whether that extension is installed, select /Tools /Extension manager and see if "Test of missing fonts" is near the bottom of the installed extensions.
Edited to add, sorry it is so small, I had to keep reducing the size so it would upload.
Restore default font settings in Windows
To restore default fonts in Windows 10, Windows 8 or Windows 7, open Control Panel > Appearance and Personalization > Fonts > Font settings.
Here click Restore default font settings.
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