OO 3.2.1 crashes opening .docx file in Mac OS X
Posted: Wed Sep 14, 2011 8:50 pm
Hello, I am new to Open Office and have read a number of threads about .docx files. I use Mac OS X (on a MacBook Pro which is 1 yr old) and I have been creating files as .doc and sending to my supervisor with no problems. However I have now received one back in .docx format which is causing OO to crash. Still, from other threads it seems I should be able to open a .docx file with version 3.2.1.
The file is both large and contains a lot of comments, which is probably why it is causing problems.
My version of OO also seems a bit unstable as I used it to create a large document last weekend and it crashed for the first time then.
Now it is still able to open .doc files but when I try this .docx it doesn't recognise it - starts up with the initial window with all the different programs - if I then choose Open a document and choose the file, it crashes.
Should I try reinstalling Open Office?
Would be very grateful for any solution that enables me to view the file tonight, as I need to work on it urgently.
Many thanks...
The file is both large and contains a lot of comments, which is probably why it is causing problems.
My version of OO also seems a bit unstable as I used it to create a large document last weekend and it crashed for the first time then.
Now it is still able to open .doc files but when I try this .docx it doesn't recognise it - starts up with the initial window with all the different programs - if I then choose Open a document and choose the file, it crashes.
Should I try reinstalling Open Office?
Would be very grateful for any solution that enables me to view the file tonight, as I need to work on it urgently.
Many thanks...