[Solved] Default to wrong printer

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[Solved] Default to wrong printer

Postby GowerMick » Sun Jul 10, 2011 10:05 am

Hi,

Where can I find ALL the places that a Writer document can pickup the printer to use?

I have changed the wireless printer on my wifes laptop, changing the default printer in Windows 7, but everytime she clicks 'Print direct' icon, writer attempt to print to the old ' non-existent' printer.
I've tried changing the documents print defaults, but it still tries the old printer.

As a stop-gap, I've changed the icon to 'Print' to bring up dialogue box, but this is annoying the wife, as she then has to click print to continue.


What am I missing?
Last edited by Hagar Delest on Sun Jul 10, 2011 4:36 pm, edited 1 time in total.
Reason: tagged Solved.
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Re: Default to wrong printer

Postby RoryOF » Sun Jul 10, 2011 10:16 am

Have you rebooted the computer since changing the printer?
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Re: Default to wrong printer

Postby GowerMick » Sun Jul 10, 2011 10:25 am

Yes, many times.
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Re: Default to wrong printer

Postby RoryOF » Sun Jul 10, 2011 10:33 am

Perhaps you should delete/rename her User Profile
http://user.services.openoffice.org/en/forum/viewtopic.php?f=74&t=12426
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Re: Default to wrong printer

Postby GowerMick » Sun Jul 10, 2011 10:58 am

RoryOF wrote:Perhaps you should delete/rename her User Profile
http://user.services.openoffice.org/en/forum/viewtopic.php?f=74&t=12426


Rory

I have a motto, if it ain't broke, don't fix it.

Deleting the profile seems a bit drastic, how would this affect Calc, Base etc? I'm all for a quiet life, and if there was a chance it would upset something else, it wouldn't be worth it.

We had a similar problem with Sage Accounts. If you modified a report in a certain way, it saved the printer settings within the report, and henceforth, every time you went to print it, it used the report's embedded printer, even if it no longer existed.
I was just wondering if openoffice.org embedded the printer settings into a document in a similar way.
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Re: Default to wrong printer

Postby RoryOF » Sun Jul 10, 2011 11:02 am

Log on to her computer using a different User name. OOo will build a new User Profile for that User. If it works the printer correctly, then you know that changing your wife's user profile will probably be the solution. If you rename her existing User Profile then you can incrementally bring forward the contents to the new one, if you decide to go that route.
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Re: Default to wrong printer

Postby GowerMick » Sun Jul 10, 2011 11:24 am

RoryOF wrote:Log on to her computer using a different User name.


Again, it seems like using a sledgehammer to crack a walnut.

All I want to know is where is Openoffice.org getting this 'old' Printer from? - e.g. if it is from within the document, I can re-write document.

Once I know, I'll then decide how to correct it, if the effort is worth it. If not, she'll have to live with it.

Thanks
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Re: Default to wrong printer

Postby Hagar Delest » Sun Jul 10, 2011 11:26 am

Under Tools>Options>Load/Save>General is the 'Load printer settings with the document' option checked? If so, try to uncheck it.
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Re: Default to wrong printer

Postby GowerMick » Sun Jul 10, 2011 11:38 am

Yes!! That was set, and explains what was happening.

I've now unchecked it.

Thanks
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