3.1.0 "This is not a WinWord97 file" error

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3.1.0 "This is not a WinWord97 file" error

Postby scvdesigns » Fri Aug 14, 2009 2:52 pm

I am running Vista 64 home premium. I have a file with a .doc extension. I have been working and updating this file every few days for the past several months in open office writer. Today, it will not open. When I try to open I get: This is not a WinWord97 file. I can open other files with a .doc extension. I have set openoffice my default program on my computer. Several days ago I upgraded to openoffice 3.1.0. Any ideas on how to get this file going again in OpenOffice?
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby acknak » Fri Aug 14, 2009 4:07 pm

Is that a message from Windows, or from OpenOffice? It doesn't sound like something from OOo.

What happens if you start OOo first, then use File > Open and select your ".doc" file?

If you get an error, please quote it exactly.

You can also attach your file here and we can give it a try. You can use the "Upload Attachment" link (below the message entry area after you click "POST REPLY"). [Forum] How to attach a document here

Just be aware that this pattern of events often seems to end up that the file is not recoverable.
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby scvdesigns » Fri Aug 14, 2009 5:03 pm

It's a message from OpenOffice.

If I start OOo first, then use File > Open and select my ".doc" file - it does the same thing. I get small popup window saying, "This not a WinWord97 file". The title at the top of the popup says, "OpenOffice.org 3.1"

That's it - quoted exactly.

Here's the file I can't open anymore:

Quotes.doc
Here's the file I can't open anymore.
(41.5 KiB) Downloaded 122 times
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby acknak » Fri Aug 14, 2009 6:06 pm

Wow, ok. I've never seen that message window before.

Sorry, but I'm unable to find out anything about what type of file it is or why OOo won't open it.

It does look like the file still has data in it--I can see some recognizable English text.

Very strange--hopefully someone has a more helpful idea.
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby Hagar Delest » Fri Aug 14, 2009 9:51 pm

Well, that's not the first time I see that one in forums. It contains some text indeed but very few I fear. You should have a look at your backup folder, perhaps there is a previous version: [Tutorial] The OOo user profile.

Good luck!
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby scvdesigns » Fri Aug 14, 2009 11:01 pm

Thanks for TRYING! I wonder if 3.1.0 is conflicting somehow.

Anyone else out there? Anyone?
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby scvdesigns » Fri Aug 14, 2009 11:04 pm

You know I DID try to open a backup of that same .doc file. It was a few weeks older.
And guess what? THE SAME THING HAPPENED: "This is not a WinWord97 file".

Really strange.
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby Hagar Delest » Fri Aug 14, 2009 11:12 pm

scvdesigns wrote:Several days ago I upgraded to openoffice 3.1.0. Any ideas on how to get this file going again in OpenOffice?

Perhaps worth a try: remove OOo completely, reset your OOo user profile, reinstall latest 2.x version (2.4.2, direct link for download on the main OOo web page in the right area). Then try to open your file.

Note that afterwards, you can run both 2.x and 3.x in parallel. But don't transfer your personal data during the welcome process (when reinstalling 3.x), configuration files from the former version might corrupt the new profile.
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby Cambirder » Fri Aug 14, 2009 11:36 pm

Perhaps worth a try: remove OOo completely, reset your OOo user profile, reinstall latest 2.x version (2.4.2, direct link for download on the main OOo web page in the right area). Then try to open your file.


Unfortunately I doubt that will help, the file would seem to be un-recoverable. Word can't open it either.
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby acknak » Sat Aug 15, 2009 7:08 am

If I understand correctly, this is a file that was last written by OOo--is that correct?

If so, it might be worth filing a bug report and attaching the file. The developers can perhaps sort out what the problem is with the file. Maybe that will suggest what caused the problem.

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Re: 3.1.0 "This is not a WinWord97 file" error

Postby TheGurkha » Sat Aug 15, 2009 12:51 pm

I've recovered what I can (about 7 pages) and have attached it here as an .odt file.

Recovered Quotes.odt
Recovered version.
(24.6 KiB) Downloaded 91 times

If it hasn't already been said: It is always safer to work in the native OOo formats (.odt and .ods etc) and then use Save As to save a copy in .doc or .xls format if you need to distribute it in MS Office formats. But always then go back to the native OOo version to continue working. If the people you are sending to do not need to edit the files then it is best to send them a PDF as then no matter what office suite they use it will be possible for them to read and print the files.
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby scvdesigns » Sat Aug 15, 2009 4:34 pm

THANK YOU
for recovering what you could from the file. At least you were able to recover the portion I typed in since February.
I am taking your advice seriously. To be safe, I'll work from & save the files in OOo; then export as PDFs or save in other formats for other users.
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby PGAGA » Sat Aug 15, 2009 6:03 pm

Saturday, August 15, 2009

scvdesigns wrote:THANK YOU
for recovering what you could from the file. At least you were able to recover the portion I typed in since February.
I am taking your advice seriously. To be safe, I'll work from & save the files in OOo; then export as PDFs or save in other formats for other users.


The file showing the recovered data will open in the Microsoft Viewer but one has to declare an encoding before it will open.

I tried a number of filters for the file - once getting the declaration that it was a WinWord2 file. The file has been converted with the SO Word filter and obviously there has been a glitch. There are known problems with the OOo3.x.x word filter so please report this file. I have found that I have had to revert to OOo2 or StarOffice 7 to handle the occasional Word 97 file.

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Re: 3.1.0 "This is not a WinWord97 file" error

Postby TheGurkha » Sat Aug 15, 2009 7:51 pm

PGAGA wrote:The file showing the recovered data will open in the Microsoft Viewer but one has to declare an encoding before it will open.


The recovered file isn't meant to be any kind of Word file - or do you mean the original file?
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby PGAGA » Sat Aug 15, 2009 8:41 pm

Saturday, August 15, 2009

TheGurkha wrote:
PGAGA wrote:The file showing the recovered data will open in the Microsoft Viewer but one has to declare an encoding before it will open.


The recovered file isn't meant to be any kind of Word file - or do you mean the original file?


Yes the original file with the DOC extension opened in word viewer showing the data found in the recovered data file.

Phil
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Re: 3.1.0 "This is not a WinWord97 file" error

Postby twingle93 » Tue Nov 29, 2011 9:15 pm

FOUND THE SOLUTION.

Same problem happened to me. Corrupted .doc file. Couldn't open it in anything. Kept getting winword97 errors. And it turned out that all my back-ups of that file were versions of the corrupted file as well.

What I did was changed the extension to .rft and then uploaded it to Google Docs while clicking the convert option.

When it was done uploading, I opened it and all my text was there. Now I might just copy the text over or download the google docs version and overwrite the corrupted file.

Try it next time this problem comes up.
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