[SOLVED] Unrecovered document won't clear

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Canuck5
Posts: 7
Joined: Thu May 20, 2021 7:14 pm

[SOLVED] Unrecovered document won't clear

Post by Canuck5 »

A document I was working on didn't get saved and when I returned to open a different document, I got the Open Office Document Recovery (OODR) page. It showed the name of the document and "Not recovered yet" in the Status column. I clicked on Start Recovery and "Recovery failed" appeared in the column. I clicked on Next and thought the problem was solved, however it isn't, because that was 3 days ago! Ever since then, anytime I open a new document, I get the same OODR page, same error message, and I have to go through the same process first. How do I clear the error message?
Last edited by robleyd on Sat May 22, 2021 1:45 am, edited 2 times in total.
Reason: Add green tick
Open Office ver 4.1.9; Windows 10 Home, 64-bit.
FJCC
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Location: Colorado, USA

Re: Unrecovered document won't clear

Post by FJCC »

You should be able to click Cancel instead of Start Recovery, if I remember correctly.
OpenOffice 4.1 on Windows 10 and Linux Mint
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Canuck5
Posts: 7
Joined: Thu May 20, 2021 7:14 pm

Re: Unrecovered document won't clear

Post by Canuck5 »

No, I've tried that numerous times.
Open Office ver 4.1.9; Windows 10 Home, 64-bit.
thomasjk
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Re: Unrecovered document won't clear

Post by thomasjk »

Reset the user profile viewtopic.php?f=74&t=12426
Tom K.
Windows 10 Home version 1803 17134.165
LibreOffice 5.4.7.2
Canuck5
Posts: 7
Joined: Thu May 20, 2021 7:14 pm

[RESOLVED] Re: Unrecovered document won't clear

Post by Canuck5 »

Thanks! Following the instructions at viewtopic.php?f=74&t=99158 seems to have solved the problem.
Open Office ver 4.1.9; Windows 10 Home, 64-bit.
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