Locked document in Writer

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Locked document in Writer

Postby philgmocan » Sat Feb 22, 2020 8:06 pm

I cannot open a saved document, I get a locked document error. I can open and save as a new document . and the cycle repeats. I can only save the file to a new filename. which means I get a whole list of files of the same document with different names. running on windows 10 Asus g74s. If I try to go to the help asking how to unlock a file I get a Java runtime error.
Last edited by RusselB on Sat Feb 22, 2020 9:15 pm, edited 1 time in total.
Reason: Topic clarified. Was Writer.
apache open office 4.17 on windows 10
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Re: Writer

Postby RoryOF » Sat Feb 22, 2020 8:51 pm

Check your Windows Defender and ransom-ware settings. This tutorial should be helpful:

[Tutorial] Problems with Windows Defender under Windows 10
Apache OpenOffice 4.1.7 on Xubuntu 18.04.4 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Locked document in Writer

Postby philgmocan » Mon Feb 24, 2020 7:27 pm

Windows defender is not deployed. I use AVG internet security.
apache open office 4.17 on windows 10
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Re: Locked document in Writer

Postby RoryOF » Mon Feb 24, 2020 7:51 pm

I think AVG has some form of ransomware protection, but as I don't use Windows I cannot help further.
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Re: Locked document in Writer

Postby John_Ha » Mon Feb 24, 2020 8:15 pm

1. Reboot - does it fix it. If not
2. Download this file to the desktop.
3. Start AOO. Go File > Open ..., and open it.

Does it open? Do your other files open with File > Open ... ?

Stop AOO.

If you were editing fred.odt search for the hidden lock file .~lock.fred.odt# in the same folder and delete all you find.

Delete the hidden file C:\Users\xxxxxx\AppData\Roaming\OpenOffice\4\.lock if still there.
Attachments
test.odt
(11.84 KiB) Downloaded 11 times
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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Re: Locked document in Writer

Postby Bill » Mon Feb 24, 2020 10:27 pm

There are two separate problems.

philgmocan wrote:...I get a locked document error...

Please post the error message. There are several different "locked document errors" that have different solutions.

philgmocan wrote:If I try to go to the help asking how to unlock a file I get a Java runtime error.

Install the latest 32-bit java runtime for Windows from java.com.
AOO 4.1.7, LO 6.3.6.2 and LO 6.4.3.2 on Kubuntu 20.04
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