Failure to open docx files

Issues with installing under all versions of MS Windows

Failure to open docx files

Postby FalconerHenry » Tue Sep 05, 2017 12:15 am

On attempting to open docx or doc files by double left click or right click and 'Open with' I get the following error message
-------------------------------------------
Click -to - Run Application Manager

Click - 2 -Run configuration failure
-------------------------------------------

but can open a docx file by dragging it to Open Office icon on desktop.
Is this a problem with Open Office (3.4.1) or with Windows 10 ?

There is no problem opening other formats, e.g. pdf
Open Office 3.4.1
Microsoft Windows 10
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Re: Failure to open docx files

Postby Zizi64 » Tue Sep 05, 2017 7:27 am

Open Office 3.4.1
Microsoft Windows 10


The OpenOffice 3.4.1 is a very old version. Please upgrade to the latest Apache OpenOffice 4.1.3 or to the Libreoffice 5.3.6 Still version, and then update your signature in this forum.

(The LibreOffice has a littlebit higher compatibility with the foreign fileformats. But it is better to use the native, International Standard ODF fileformats.)


...And a new installation will assign the MSO file extensions (filetypes) to the installed software: then the "double click on the filename" type opening procedure will work.
Tibor Kovacs, Hungary; LO4.4.7, LO5.3.7 on Win7x64Prof.
PortableApps, WinPenPack: LO3.3.0-LO5.4.2 and AOO4.1.3
Please, edit the topic's initial post, and add the word "[Solved]" at the beginning of the subject line - if your problem has been solved.
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Re: Failure to open docx files

Postby FalconerHenry » Wed Sep 13, 2017 11:49 pm

Tibor Kovacs
Thank you for your suggested solution. Unfortunately the problem with docx files persists even with OO 4.1.3. I think the problem must be with the Windows routine following the mouse driver.
My apologies for my delay in replying. I wrote a reply several days ago but I think I did not post it correctly.
Falconer Henry
Open Office 3.4.1
Microsoft Windows 10
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Re: Failure to open docx files

Postby John_Ha » Thu Sep 14, 2017 12:02 am

You have lost the association between .docx and AOO. Search the forum with associate and/or default program for how to fix it.
AOO 4.1.4, Windows 7 Home 64 bit

See the Writer Manual, the Writer FAQ, the Writer Tutorials and the up to date Writer guide for information. Click the Help button on a pop-up window for extensive help on that function.
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