Lost all OO documents on new PC

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Lost all OO documents on new PC

Postby bubbles » Thu Jul 18, 2019 10:56 pm

Hi All, I did a factory reset on my PC Windows 8.1 but it failed to fix the problem. I purchased a new PC with Windows 10, installed OO, downloaded Dropbox but all of my OO documents (text or excel) are now missing. I am able to see some Windows Word documents in Dropbox. Any ideas how to get all my precious information back on my new PC?

2. Also, when I create a new OO document, save it and then retrieve it, I am unable to make changes/add/delete on the document. Again, any help would be appreciated.
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Re: Lost all OO documents on new PC

Postby RoryOF » Thu Jul 18, 2019 11:16 pm

The documents should be visible on Dropbox; they will not show on OpenOffice's Recent Documents list until they have individually been opened using OO's /File /Open, as the new installation of OpenOffice knows nothing about them until that is done. Not using Dropbox, I cannot tell you how to open the folder there containing your files.

What happens if you Save your file locally - i.e. to your hard drive? Are you then able to open it and edit it? Have you set Windows Defender to permit that?
Apache OpenOffice 4.1.7 on Xubuntu 20.04.1 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Lost all OO documents on new PC

Postby RusselB » Thu Jul 18, 2019 11:19 pm

Welcome to the Forums.
1) The file associations weren't changed when you did the installation of OpenOffice or they were changed and something (I'm suspecting Windows Defender) changed them back to using M$ Office (Word, Excel, etc.)
See Setting the default program for MS defaults for instructions on making those changes.
2) This, again, I suspect is due to Windows Defender. See Problems with Windows Defender under Windows 10 for more information.
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If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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Re: Lost all OO documents on new PC

Postby bubbles » Fri Jul 19, 2019 12:27 am

RoryOF wrote:The documents should be visible on Dropbox; they will not show on OpenOffice's Recent Documents list until they have individually been opened using OO's /File /Open, as the new installation of OpenOffice knows nothing about them until that is done. Not using Dropbox, I cannot tell you how to open the folder there containing your files.

What happens if you Save your file locally - i.e. to your hard drive? Are you then able to open it and edit it? Have you set Windows Defender to permit that?


Thank you for your response. When I save my file locally, I am able to retrieve it and make changes to it.
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Re: Lost all OO documents on new PC

Postby bubbles » Fri Jul 19, 2019 12:29 am

RusselB wrote:Welcome to the Forums.
1) The file associations weren't changed when you did the installation of OpenOffice or they were changed and something (I'm suspecting Windows Defender) changed them back to using M$ Office (Word, Excel, etc.)
See Setting the default program for MS defaults for instructions on making those changes.
2) This, again, I suspect is due to Windows Defender. See Problems with Windows Defender under Windows 10 for more information.


Thank you for your response. When I try to follow the steps to allow AAO, it seems that Windows is blocking me from doing this.
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Re: Lost all OO documents on new PC

Postby RusselB » Fri Jul 19, 2019 3:22 am

Try the link for the Defender problems first
OpenOffice 4.1.7 and LibreOffice 6.3.3.2 on Windows 7 Pro & Ultimate
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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