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Documents have been 'scrambled'

Posted: Sat Mar 30, 2019 11:32 am
by birthdaygirl1948
I have been using open office for a long time but I went into them this morning and everything has been scrambled so they are totally unreadable, any idea what has happened and how do I over come it please.
Thanks
Carol

Re: documents have been 'scrambled'

Posted: Sat Mar 30, 2019 11:50 am
by RoryOF
All documents, or merely the last few you were using?

Any error message, such as choose an ASCII filter?

Re: documents have been 'scrambled'

Posted: Sat Mar 30, 2019 12:30 pm
by John_Ha
It's a Windows 10 update problem where Windows 10 deletes all you user files.

See Microsoft's latest Windows 10 update may delete user files. If this has happened to you then all your user files, photos, music etc; and not only your text files as you report, will have been removed.

The webpage tells you how to get the back.

God bless Microsoft - the user's best friend :crazy:

Please upload a small file showing the problem so that it can be analysed. Use the Upload attachment tab below where you type (128 kB max); or use a file share site, Dropbox or Google Drive for a larger file.

Re: documents have been 'scrambled'

Posted: Sat Mar 30, 2019 6:46 pm
by Bill
John_Ha wrote:It's a Windows 10 update problem where Windows 10 deletes all you user files.
If the user can open the files, then they haven't been deleted.

Re: documents have been 'scrambled'

Posted: Sat Mar 30, 2019 7:05 pm
by John_Ha
Bill wrote:If the user can open the files, then they haven't been deleted.
birthdaygirl1948 wrote: everything has been scrambled so they are totally unreadable
Depending on what "scrambled" means it suggests .odt files are full of nul characters. While AOO appears to be able to do that on rare occasions it does it to only one .odt file at a time. This user is reporting it has been done to all files which means it cannot be AOO - it must be something external. Also they may be .rtf, .doc or .docx files.

It is why I asked for a file to be uploaded so it can be analysed.