Problems getting my OpenOffice to work

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Problems getting my OpenOffice to work

Postby keithkris417 » Wed Jan 09, 2019 4:22 am

I have been using openoffice 4.1.5 for 3 months with no issues til today. I have multiple spreadsheets saved with business expenses and reports that will no longer open for me to add, change or update. HELP
openoffice 4.1.5
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Re: problems getting my open office to work

Postby FJCC » Wed Jan 09, 2019 4:39 am

How are you trying to open the files and what happens? Do you get an error or are the files in a read-only state?
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Re: problems getting my open office to work

Postby Zizi64 » Wed Jan 09, 2019 8:26 am

I have multiple spreadsheets saved with business expenses and reports that will no longer open for me to add, change or update.

- What file format are you using?
- What operating system are you using?
- Can you upload a problematic file here?
- How you tried open the file (by double click on the file name/icon in a file browser, or from the AOO by usage of the File - Open... menu item)?
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Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
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Re: Problems getting my OpenOffice to work

Postby RoryOF » Wed Jan 09, 2019 10:08 am

When OpenOffice files do not open, try starting TaskManager (ctrl Shift Esc) and kill any soffice processes shown on TM's tabs. Note the initial "s" in soffice!

Such "left over" processes can stop OpenOffice starting correctly. They can be left because of a program or system crash, or sometimes because of over-hasty power off of the computer before internal housekeeping has been written to disk.
Apache OpenOffice 4.1.6 on Xubuntu 18.04.2 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Problems getting my OpenOffice to work

Postby John_Ha » Wed Jan 09, 2019 2:42 pm

1. Reboot the PC
2. Start AOO
3. File > Open. Navigate to a file.

Does it now open?

keithkris417 wrote:I have multiple spreadsheets saved with business expenses and reports that will no longer open for me to add, change or update. HELP

Please describe exactly what you are doing when you try to open the files and exactly what happens, together with any error messages you get.
AOO 4.1.6, Windows 7 Home 64 bit

See the Writer Manual, the Writer FAQ, the Writer Tutorials and the Writer guide.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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Re: Problems getting my OpenOffice to work

Postby Wayne R » Wed Feb 06, 2019 4:56 am

I am having the same problem that OpenOffice will not start. I have been using for years but less so recently. I decided to check whether there is a newer version for general principles and found 4.1.6. I had 4.1.3. I downloaded and installed it from SoureForge, taking all defaults. It starts up and the bar goes about 40% of the way across and sits there forever.
I have restarted and reinstalled it several times. Several times I have manually used Windows task manager to kill soffice programs. The first several times I started it, it said that I had to close programs. That is when I restarted the system but now I get the hangs.
The second and third times that I reinstalled it, I chose the Repair option.
I am on Windows 7 Professional.
Under Task Manager it does not show up on the Applications tab but several show up under the Processes tab.
OpenOffice 4.1.1 on Windows 7
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Re: New Win10 laptop, won't open .docx

Postby Dramma » Wed Mar 20, 2019 5:06 pm

OpenOffice 4.1.2 works fine on old Win7 laptop. Have new Win10. Installed OpenOffice 4.1.6 and Java. Wants a filter to open Word .docx files. What filter do I use? I've tired all of the Word filers.
OpenOffice4.1.6 Windows 10
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Re: Problems getting my OpenOffice to work

Postby RoryOF » Wed Mar 20, 2019 5:56 pm

If by "filter" you mean you are getting an ASCII Filter message, this is usually a sign that OO cannot understand the file structure, usually because the file is corrupt (damaged).

Can that file be opened on the Win 7 machine? If so, a fresh transfer to the Win 10 computer, observing the USB removal protocols, may solve the problem.
Apache OpenOffice 4.1.6 on Xubuntu 18.04.2 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Problems getting my OpenOffice open .docx

Postby Dramma » Thu Mar 21, 2019 2:13 pm

The Word doc opens on my Win 7. When I open the file I get a "Filter Selection"box with a long list of formats to choose from. Never had this with Win 7.
OpenOffice4.1.6 Windows 10
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Re: Problems getting my OpenOffice to work

Postby Dramma » Thu Mar 21, 2019 2:16 pm

I just tried successfully to open an Excel document. This opened with no problem.
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Re: Problems getting my OpenOffice open .docx

Postby RoryOF » Thu Mar 21, 2019 6:07 pm

Dramma wrote:The Word doc opens on my Win 7. When I open the file I get a "Filter Selection"box with a long list of formats to choose from. Never had this with Win 7.


When an OO document opens with the ASCII filter message, this means the document is corrupted. Use a backup copy. To prove the corruption, try opening the document with the system archiver or Winzip. If it won't open with that it is definitely corrupt.
Apache OpenOffice 4.1.6 on Xubuntu 18.04.2 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Problems getting my OpenOffice to work

Postby John_Ha » Thu Mar 21, 2019 7:44 pm

If you get a box titled ASCII Filter Options as below it is because the file is not a .doc file, is not a .docx file and is not a .odt file, each of which are ZIPped files.

Any file bringing up the ASCII filter box is a flat ASCII file.
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Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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