[Solved] Check for updates

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[Solved] Check for updates

Postby arthur@gmcguy.com » Tue Nov 20, 2018 7:55 pm

Just as in Apache OpenOffice 4.1.5 & now with 4.1.6, when clicking Help, Check for Updates, the reply box opens with Status & Checking for an update failed.

Under Description is the message Error reading data from the Internet. Server error message: .

Not much help & literally useless Clicking Help box in the reply simply brings up the instructions we all expect.

Check for Updates
Checks for available updates to your version of OpenOffice. If a newer version is available, you can choose to download the update. After downloading, if you have write permissions for the installation directory, you can install the update.
Once the download starts, you see a progress bar and three buttons on the dialog. You can pause and resume the download by clicking the Pause and Resume buttons. Click Cancel to abort the download and delete the partly downloaded file.
By default, downloads will be stored to your desktop. You can change the folder where the downloaded file will be stored in Tools - Options - OpenOffice - Online Update.
After the download is complete, you can click Install to start the installation of the update. You see a confirmation dialog, where you can choose to close OpenOffice.

Under some operation systems, it may be required to manually go to the download folder, unzip the download file, and start the setup script.

After installation of the update you can delete the download file to save space.
Last edited by Hagar Delest on Thu Nov 12, 2020 3:04 pm, edited 1 time in total.
Reason: tagged solved
Thanks in advance,


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Apache OpenOffice 4.1.6
AOO416m1(Build:9790) - Rev. 1844436 - 2018-10-23 12:57
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Re: Check for updates

Postby RoryOF » Tue Nov 20, 2018 8:27 pm

This problem is being examined on the OO developer list. It is not simple - it appears to be to do with the exact parsing of the results returned by the server by the exact implementation of internet protocols in use on the machines that show the error - the error occurring or nor occurring on what appear to be identical machines running the identical operating systems.
Apache OpenOffice 4.1.9 on Xubuntu 20.04.1 (mostly 64 bit version) and very infrequently on Win2K/XP
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