[Solved] Specific document crashes OpenOffice

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[Solved] Specific document crashes OpenOffice

Postby Demura » Mon Oct 01, 2018 1:38 am

Hi

I've been having this problem for the last few days. I'm trying to open a document but every time I try to open it, regardless of whether I'm double clicking the file or opening it from the menu, the program just closes itself. There are no error messages or anything at all, the file just starts to open and then it just closes itself. The file was made with OpenOffice and is a .odt file. It's only 3 pages long and has worked fine until now. OpenOffice opens any other file perfectly fine, just not that specific one. I've tried repairing, uninstalling and reinstalling and of course restarting my pc. I updated to the latest version but the problem persists. I'm not sure what else I can do here, I need that document.

I appreciate any help I can get in solving this issue, thank you in advance.
Last edited by Demura on Mon Oct 01, 2018 4:57 pm, edited 1 time in total.
OpenOffice 4.1.5 on Windows 10
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Re: Specific document crashes OpenOffice

Postby FJCC » Mon Oct 01, 2018 1:58 am

If the document is not confidential, please post it here. To do that, click Post Reply then look for the Upload Attachment tab just below the box where you type a response.
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If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
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Re: Specific document crashes OpenOffice

Postby Demura » Mon Oct 01, 2018 12:53 pm

I hope this works. Not confidential but slightly personal I suppose, it's very important to me.
Attachments
Shiny.odt
(20.66 KiB) Downloaded 49 times
OpenOffice 4.1.5 on Windows 10
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Re: Specific document crashes OpenOffice

Postby robleyd » Mon Oct 01, 2018 1:51 pm

It opened for me; I then saved as under a different name and the file reduced noticeably in size. See if the new file works for you.
Shiny2.odt
(15.25 KiB) Downloaded 43 times
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Re: Specific document crashes OpenOffice

Postby John_Ha » Mon Oct 01, 2018 2:18 pm

Heavily edited files appear to get "tangled". The fix is to create a new, empty text document and go Insert > File ..., and pull in the old document. This removes the tangles.
Attachments
Clipboard01.gif
AOO 4.1.6, Windows 7 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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Re: Specific document crashes OpenOffice

Postby Demura » Mon Oct 01, 2018 4:57 pm

It works!! Both the new file as well as inserting a file into a new document!
Thank you so so much for the help, I'm saved!!
OpenOffice 4.1.5 on Windows 10
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Re: [Solved] Specific document crashes OpenOffice

Postby John_Ha » Mon Oct 01, 2018 6:14 pm

It appears to have been a problem with the paragraph styles P11, P12 and P13 in content.xml where the before and after XML are as shown below.

before.gif

after.gif

Showing that a problem has been solved helps others searching so, if your problem is now solved, please view your first post in this thread and click the Edit button (top right in the post) and add [Solved] in front of the subject.
AOO 4.1.6, Windows 7 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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