[Solved] AOO Update and Ext Manager update check fails

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Tracey End User
Posts: 19
Joined: Tue Jul 11, 2017 8:18 pm

[Solved] AOO Update and Ext Manager update check fails

Post by Tracey End User »

Is there a way to (diagnose / figure out) why the update processes fail?
[both OO Update Check and Ext Manager Update Check]

OO4.1.5 Updates: Checking for an update failed.
: Error reading data from the Internet.
: Server error message: .
Ext Manager: Error reading data from the Internet.
: Server error message: .

Using Windows 7
Any help will be greatly appreciated.
Thanks, Tracey
Just FYI, I installed the current LibreOffice version and both the LO Update Check and Ext Manager Update Check work fine.
Last edited by Hagar Delest on Thu Nov 12, 2020 3:10 pm, edited 1 time in total.
Reason: tagged solved
OpenOffice 4.1.3 on Windows 7
UnklDonald418
Volunteer
Posts: 1544
Joined: Wed Jun 24, 2015 12:56 am
Location: Colorado, USA

Re: OO update check fails and Ext Manager update check fails

Post by UnklDonald418 »

It appears there is a bug in the AOO4.1.5 Extension updater.
I get the same messages followed by:
http://aoo-pdf-import.apache-extras.org ... update.xml does not exist.
If I answer Yes to all the error messages, it finally does show available updates for Extensions I have installed.
In my browser I attempted to navigate to the URL in the error message and received a 404 Error.
Last edited by UnklDonald418 on Fri Jun 08, 2018 1:12 am, edited 1 time in total.
If your problem has been solved, please edit this topic's initial post and add "[Solved]" to the beginning of the subject line
Apache OpenOffice 4.1.14 & LibreOffice 7.6.2.1 (x86_64) - Windows 10 Professional- Windows 11
Tracey End User
Posts: 19
Joined: Tue Jul 11, 2017 8:18 pm

Re: OO update check fails and Ext Manager update check fails

Post by Tracey End User »

I get no message at all(the colon is followed by a period).
Thanks, Tracey
OpenOffice 4.1.3 on Windows 7
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