[Solved] Crash with AOO 4.1.5

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[Solved] Crash with AOO 4.1.5

Postby tom9940 » Wed Jan 24, 2018 9:10 pm

What's going on? I set up a spreadsheet, I type something in a cell, and within 30 seconds it crashes. I do a recovery, type something, and in 30 seconds it crashes, over and over and over and over............. I'm running Windows 10 on a Dell PC. I don't like version 4.1.5, but that's another issue.
Last edited by Hagar Delest on Fri Jan 26, 2018 11:02 pm, edited 1 time in total.
Reason: tagged [Solved].
OOo 4.1.1 on MS Windows 10 (as of 9/19/15)
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Re: crash

Postby jrkrideau » Wed Jan 24, 2018 11:22 pm

Is this happening with more than one file? What happens in a Writer document as opposed to a Calc one?

It could be one of many thing but the best approach would be to reset the user profile.

At the moment, if you don't like 4.1.5 you could revert to 4.1.4. BTW your signature is out of date. It says you are still on 4.1.1. When did you upgrade to 4.1.5?
OpenOffice 4.1.6; Ubuntu 18.04
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Re: Crash with AOO 4.1.5

Postby tom9940 » Thu Jan 25, 2018 8:29 pm

I don't know if it happens in Writer, I use mostly Calc and was happening in multiple sheets there. I updated to 4.1.4 within a few days of it's release and didn't like it so I re-installed 4.1.3. Then I updated to 4.1.5 within a few days of it's release, found it had the same problem, so tried to re-install 4.1.3, but could not, so I am still with 4.1.5. Today I've had 1 or 2 crashes, but for the most part it seems to be working again. It gets frustrating when you look away for a second and when you look back you're staring at the desktop. Why would it start crashing anyway. The only thing I did was leave the computer alone for a couple of hours with a spreadsheet open and upon my return the crashes started happening. I did turn the computer off overnight (as I usually do) and when I turned on today the problem was fixed. Off and back on I know acts like a reset and can cure a multitude of problems because it forces the computer to reload it's operating system.
OOo 4.1.1 on MS Windows 10 (as of 9/19/15)
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Re: Crash with AOO 4.1.5

Postby RoryOF » Thu Jan 25, 2018 8:44 pm

Delete or rename your OpenOffice user profile
reset your OpenOffice user profile.
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Crash with AOO 4.1.5

Postby tom9940 » Fri Jan 26, 2018 8:50 pm

Thanks for your input, but the problem seems to have been fixed.
OOo 4.1.1 on MS Windows 10 (as of 9/19/15)
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Re: [Solved] Crash with AOO 4.1.5

Postby SimTim » Sun Nov 18, 2018 4:47 pm

Why is a topic from 2018 for Windows 10 linking to a solution for Windows 7?

The navigation through the two systems in no way resemble each other and the instructions in the solution are useless
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Re: [Solved] Crash with AOO 4.1.5

Postby Bill » Mon Nov 19, 2018 12:12 am

The only link I see is to a tutorial that has information for all operating systems, not just Windows 7.
AOO 4.1.6 and LO 6.2.0.3 on Manjaro MATE
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