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Apache OpenOffice 4.1.5 won't install

Posted: Thu Jan 04, 2018 8:27 pm
by tjc
Tried to install upgrade to 4.1.5 twice and received error message could not install. Suggestions?
Have been using 4.1.4

Re: Apache OpenOffice 4.1.5 won't install

Posted: Thu Jan 04, 2018 8:33 pm
by RoryOF
Why would it not install? What was the remainder of the error message?

Re: Apache OpenOffice 4.1.5 won't install

Posted: Thu Jan 04, 2018 8:34 pm
by FJCC
Did the error message say anything other than "can't install"? Please provide the exact text. Did you start the download from http://www.openoffice.org?

Re: Apache OpenOffice 4.1.5 won't install

Posted: Fri Jan 05, 2018 4:24 pm
by waltn3x91
I have similar problem.

was using 4.1.4.
it stopped working.

downloaded 4.1.5.
installation started, then stopped.
message on screen: 'quickstart must be disabled'.

openoffice website instructs method to disable.
my problem is that there is no quickstart icon on my system tray.

can I access quickstart another way to disable it so that the installation can be completed ?

any ideas would be appreciated.

Re: Apache OpenOffice 4.1.5 won't install

Posted: Fri Jan 05, 2018 6:15 pm
by RoryOF
Start TaskManager (Ctrl Shift ESc) and kill any soffice or openoffice processes shown on TM's tabs; then exit TM and try and install (without restarting Windows)

Re: Apache OpenOffice 4.1.5 won't install

Posted: Sun Jan 07, 2018 4:20 pm
by waltn3x91
there are no soffice or openoffice processes on task manager to be deleted

Re: Apache OpenOffice 4.1.5 won't install

Posted: Tue Jan 09, 2018 12:02 am
by JayDee72
Having same installation problem. Tried to install OpenOffice 4.1.5. Said need to close Dish Anywhere, but app wasn't open. Closed browser and now can't access OpenOffice at all.

Re: Apache OpenOffice 4.1.5 won't install

Posted: Tue Jan 09, 2018 2:17 am
by Bill
Please post exact error message. Describing an error message is almost useless for serious troubleshooting.

Re: Apache OpenOffice 4.1.5 won't install

Posted: Sun Jan 28, 2018 7:08 pm
by nematome
I have this same problem. After clicking to start the install, I get a popup message (first message attached)
1st (pop-up) message
1st (pop-up) message
OpenOffice415installmsg.png (5.58 KiB) Viewed 5223 times
. When I click on OK for that, I get the second screen attached.
2nd message after click ok on the first one
2nd message after click ok on the first one
I checked to see what processes are active, and there is no Apache OpenOffice process running, and this is on my personal computer, not a networked computer, so no one else is using OpenOffice.
Tasklist
Tasklist
Thanks for any help!

Re: Apache OpenOffice 4.1.5 won't install

Posted: Sun Jan 28, 2018 7:24 pm
by nematome
Follow-up to this: I did a shutdown, waited a couple of minutes, powered back up, and tried the installation again, and it worked.

Re: Apache OpenOffice 4.1.5 won't install

Posted: Sun Mar 04, 2018 9:55 pm
by marlin90704
I had Open Office 4.1.3 for some time, and its icon disappeared after a Feb 28 Windows update. Tried to open it through program manager, and it says it is searching for swriter.exe. It never finds it and a search yields no results. I decided to D/L 4.1.5 but after closing the wizard, which says it has installed 4.1.5 successfully, there is no evidence of the program in either program files or a search for a file. I made sure to disable anti-virus prior to the download and install process as well.