Apache OpenOffice 4.1.5 won't install

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Apache OpenOffice 4.1.5 won't install

Postby tjc » Thu Jan 04, 2018 8:27 pm

Tried to install upgrade to 4.1.5 twice and received error message could not install. Suggestions?
Have been using 4.1.4
Last edited by RoryOF on Thu Jan 04, 2018 9:16 pm, edited 2 times in total.
Reason: Subject changed to more accurately describe problem [RoryOF, Moderator]
OpenOffice 4.1.5 with windows
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Re: Apache OpenOffice 4.1.5 won't install

Postby RoryOF » Thu Jan 04, 2018 8:33 pm

Why would it not install? What was the remainder of the error message?
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Apache OpenOffice 4.1.5 won't install

Postby FJCC » Thu Jan 04, 2018 8:34 pm

Did the error message say anything other than "can't install"? Please provide the exact text. Did you start the download from http://www.openoffice.org?
Windows 10 and Linux Mint, since 2017
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Re: Apache OpenOffice 4.1.5 won't install

Postby waltn3x91 » Fri Jan 05, 2018 4:24 pm

I have similar problem.

was using 4.1.4.
it stopped working.

downloaded 4.1.5.
installation started, then stopped.
message on screen: 'quickstart must be disabled'.

openoffice website instructs method to disable.
my problem is that there is no quickstart icon on my system tray.

can I access quickstart another way to disable it so that the installation can be completed ?

any ideas would be appreciated.
openoffice 4.1.5 on windows 10
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Re: Apache OpenOffice 4.1.5 won't install

Postby RoryOF » Fri Jan 05, 2018 6:15 pm

Start TaskManager (Ctrl Shift ESc) and kill any soffice or openoffice processes shown on TM's tabs; then exit TM and try and install (without restarting Windows)
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Apache OpenOffice 4.1.5 won't install

Postby waltn3x91 » Sun Jan 07, 2018 4:20 pm

there are no soffice or openoffice processes on task manager to be deleted
openoffice 4.1.5 on windows 10
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Re: Apache OpenOffice 4.1.5 won't install

Postby JayDee72 » Tue Jan 09, 2018 12:02 am

Having same installation problem. Tried to install OpenOffice 4.1.5. Said need to close Dish Anywhere, but app wasn't open. Closed browser and now can't access OpenOffice at all.
OpenOffice 4.1.4 Windows10 Home
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Re: Apache OpenOffice 4.1.5 won't install

Postby Bill » Tue Jan 09, 2018 2:17 am

Please post exact error message. Describing an error message is almost useless for serious troubleshooting.
AOO 4.1.6 and LO 6.2.0.3 on Manjaro MATE
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Re: Apache OpenOffice 4.1.5 won't install

Postby nematome » Sun Jan 28, 2018 7:08 pm

I have this same problem. After clicking to start the install, I get a popup message (first message attached)
OpenOffice415installmsg.png
1st (pop-up) message
OpenOffice415installmsg.png (5.58 KiB) Viewed 3186 times
. When I click on OK for that, I get the second screen attached.
AO415installendmsg.png
2nd message after click ok on the first one
I checked to see what processes are active, and there is no Apache OpenOffice process running, and this is on my personal computer, not a networked computer, so no one else is using OpenOffice.
AO415TaskList.png
Tasklist


Thanks for any help!
OpenOffice 4.1.4 on Windows 10
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Re: Apache OpenOffice 4.1.5 won't install

Postby nematome » Sun Jan 28, 2018 7:24 pm

Follow-up to this: I did a shutdown, waited a couple of minutes, powered back up, and tried the installation again, and it worked.
OpenOffice 4.1.4 on Windows 10
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Re: Apache OpenOffice 4.1.5 won't install

Postby marlin90704 » Sun Mar 04, 2018 9:55 pm

I had Open Office 4.1.3 for some time, and its icon disappeared after a Feb 28 Windows update. Tried to open it through program manager, and it says it is searching for swriter.exe. It never finds it and a search yields no results. I decided to D/L 4.1.5 but after closing the wizard, which says it has installed 4.1.5 successfully, there is no evidence of the program in either program files or a search for a file. I made sure to disable anti-virus prior to the download and install process as well.
Windows 7 Open Office 4.1.5
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