FJCC wrote:Try resetting your user profile. Shutdown Openoffice then open any folder and type
%appdata%\openoffice\4
in the address bar at the top. That should take you to a folder containing a folder named user. Rename that to user_old then restart OpenOffice. You should get the registration dialog. Is the crashing gone.
nrubin wrote:Tried that same result. Thanks anyway.
Both crashing when trying to save document as well as a message saying OO crashed.Bill wrote:Is AOO actually crashing or are you getting an error message when trying to save a document?
RoryOF wrote:With OpenOffice closed, start TaskManager (Ctrl shift Esc)( and kill any soffice or openoffice processes shown on TM's Processes tab (Details tab on some later Windows versions). Then close TaskManager and see if OO saves files correctly.
Have done that several times. It definitely is not the document since any new or old document creates same result.John_Ha wrote:nrubin wrote:Tried that same result. Thanks anyway.
So it is unlikely to be the document causing the crash.
1. Reboot. If that does not fix it, then
2. As RoryOF says, strange problems are sometimes fixed by resetting the profile - see Resetting the user profile.
3. If that doesn't fix it, then completely uninstall AOO (making sure that you rename C:\Users\xxxxx\AppData\Roaming\OpenOffice\4\user to C:\Users\xxxxx\AppData\Roaming\OpenOffice\4\user_OLD so as to delete your old profile. Download AOO from http://www.openoffice.org/download/index.html and re-install.
nrubin wrote:Both crashing when trying to save document as well as a message saying OO crashed.Bill wrote:Is AOO actually crashing or are you getting an error message when trying to save a document?
nrubin wrote:Discovered that the computer login profile of the main user was corrupted which caused the problem with the OO software not functioning properly.
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