Invalid Password

Discuss setup / installation issues - Add a spell checker, Language pack?
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UsernameTaken
Posts: 1
Joined: Sun Apr 09, 2017 5:06 pm

Invalid Password

Post by UsernameTaken »

Not sure why the password on my documents doesn't work any more. Is there any way around this?
Open Office 4.1.3 Mac OSX 10.10?
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RoryOF
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Posts: 34618
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Invalid Password

Post by RoryOF »

Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
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edwards142
Banned
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Joined: Thu Aug 10, 2017 8:10 am

Re: Invalid Password

Post by edwards142 »

Hi there,

Have you tried using a different browser? Because sometimes cookies can be left over from previous log ins, which causes the error to happen. you can normally delete the cookies, reboot and it will work - however that may also impact other sites you use, so please use it only if you can remember any other log in information for sites you regally use - if you delete the cookies.

You can also try logging in with a different browser to see if it's a cookie issue - and you can then delete them from your regular browser. :bravo: :super: :geek:
OpenOffice 3.1 on Windows Vista
John_Ha
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Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: Invalid Password

Post by John_Ha »

Comment 45 in the bug report gives this workaround for what seems to be a peculiar interaction between Firefox / AOO / MacOSX.
... I recommend the following actions for Mac OSX users who have the problem:

1. Obtain and install the Mac release of LibreOffice 4.3

This package should install along-side Apache OpenOffice without any problems. See if the files open with the password there. (This will also be a fresh install instead of a roll-back, so that symptom should not be a factor as it seems to be with AOO.)
If the files open with LibO, that is at least an immediate workaround.
If the files open with LibO, we can work to figure out what difference in dependencies might account for the difference with AOO.
If the file also fails to open with LibO, we need to look for a common-mode problem in both implementations.

2. If there is no joy with LibreOffice 4.3, try NeoOffice

Same challenges.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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