Help my document is nothing but ##### 's

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x_Luminous_x
Posts: 1
Joined: Mon Aug 24, 2015 1:37 am

Help my document is nothing but ##### 's

Post by x_Luminous_x »

So I was writing on OO today and closed the tab when I left the room. When I reopened the tab my whole computer screen turned white and crashed, even tho OO was the only program open and I was not connected to the Internet. Now my document is nothing but #### please save me
Open office 4.1 windows 8.1
thomasjk
Volunteer
Posts: 4454
Joined: Tue Dec 25, 2007 4:52 pm
Location: North Carolina

Re: Help my document is nothing but ##### 's

Post by thomasjk »

Unfortunately, your document is corrupt beyond repair. Hopefully you have a backup copy somewhere. Look in the user profile viewtopic.php?f=74&t=12426 for a file with your file name.bak.
Tom K.
Windows 11 23H2
LibreOffice
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Hagar Delest
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Posts: 33366
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Help my document is nothing but ##### 's

Post by Hagar Delest »

Sadly, quite nothing to do I fear, see: 22 pages term paper replaced with pound signs.

Check the temporary folder of the system (see in OO Tools>Options>OO>Paths). If there are folders like sgmlf.tmp with a file having the same name inside, make a copy of that file, rename it in .odt and cross your fingers.

If you want to help fix this problem, you can also do this survey created for this very problem: Document Recovery Survey.
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
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