[Solved] I can't open any of my documents

Issues with installing under all versions of MS Windows
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Canna W
Posts: 37
Joined: Wed Apr 02, 2014 8:44 pm

[Solved] I can't open any of my documents

Post by Canna W »

Suddenly, seemingly for no reason at all, I cannot open any of my Open Office writer documents. I can open the files fine, and see all the documents, but I can't open them.

I would be most grateful if anyone has any ideas about what might be wrong.
Last edited by Hagar Delest on Sat Oct 11, 2014 10:29 pm, edited 1 time in total.
Reason: tagged [Solved].
Open Office 4.0.1
Windows 7
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RusselB
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Joined: Fri Jan 03, 2014 7:31 am
Location: Sarnia, ON

Re: I can't open any of my documents

Post by RusselB »

The usual solution for this, and other situations where OO suddenly stops working as you're used to, is to reset your user profile.
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
Bill
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Posts: 8490
Joined: Sat Nov 24, 2007 6:48 am

Re: I can't open any of my documents

Post by Bill »

How are you trying to open the documents? Are you double-clicking them? Are you selecting File > Open in OpenOffice? If you open the Task Manager, are there several instances of soffice.bin or other OpenOffice processes running? Is there an error message?
AOO 4.1.10 on Ubuntu MATE 21.04
Canna W
Posts: 37
Joined: Wed Apr 02, 2014 8:44 pm

Re: I can't open any of my documents

Post by Canna W »

Hi Russel and Bill,

I'm afraid I am completely ignorant when it comes to computers. When I posted this topic, I just wanted to get some info, so my much cleverer neighbour could check out the options when he kindly came round to look at my computer. We did this thank you.

First we tried finding my user profile, but this proved quite difficult.

We then went to the task manager and found multiple soffice.bin processes. These we closed one at a time.... and then Open Office opened by itself. So the problem appears to be solved.

Many thanks indeed for your help.
Open Office 4.0.1
Windows 7
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