OpenOffice 4.0 PDF Conversion Problems

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OpenOffice 4.0 PDF Conversion Problems

Postby alex_greene » Tue Jul 30, 2013 2:57 am

OpenOffice 4.0 crashes whenever I attempt to convert an OpenOffice document to PDF. Previous versions of OpenOffice have never given me any problems.

I frequently convert my documents to PDF - I need to, so I can keep them on my eReader and get them published. If OpenOffice 4.0 is unable to convert PDFs, that's 75% of the functionality of this software, for me, out the window.

4.0 urgently needs a patch.
OpenOffice 3.1, Windows 7
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OpenOffice 4.0 Crash Problem - Supplemental Data

Postby alex_greene » Tue Jul 30, 2013 3:11 am

I have reported elsewhere that OO 4.0 crashes whenever I attempt to convert a file into PDF format.

The following data appears in the crash dialog. It might prove useful in identifying the source of whatever bug is in OO 4.0 that prevents conversion of OpenOffice documents to PDFs.

Problem signature:
Problem Event Name: BEX
Application Name: soffice.bin
Application Version: 4.0.9702.500
Application Timestamp: 51de9766
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace5b9
Exception Offset: 0006ccd5
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 87df
Additional Information 2: 87df5c1eafc3b592f486b089667046ff
Additional Information 3: 3273
Additional Information 4: 3273402e8493b2ac00587879ba6ed115

 Edit: Merged topics. FJCC - moderator 
OpenOffice 3.1, Windows 7
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Re: OpenOffice 4.0 PDF Conversion Problems

Postby FJCC » Tue Jul 30, 2013 4:03 am

I just tried exporting a Writer document to PDF and it worked fine. You may have a corrupted user profile. There is a tutorial on how to reset your profile. Please try that and see if it helps.
AOO 3.4 or 4.0 on MS Windows XP ( before 2013-08-03) or Windows 7
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
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Re: OpenOffice 4.0 PDF Conversion Problems

Postby acknak » Tue Jul 30, 2013 4:28 am

Exporting to pdf works fine with AOO 4 from the regular editing view but crashes every time from the print preview screen.

If you're working from the print preview, try the regular editing view instead.

If that doesn't help, please attach a sample document that we can test as well, to see if the problem is specific to your document, or maybe to your system for some reason. You can use the "Upload Attachment" link (below the message entry area after you click "POST REPLY"). For tips on posting large or confidential documents, see: [Forum] How to attach a document here
AOO 4 • Linux • Fedora 17
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