trying to install oo2.3 over oo2.0

[oldermuscledude]

I've downloaded the newest version of Open Office and cannot install it, because an installation file is missing from my current (OO 2.0) version. I can't remove my current version, either by going through Add/Remove programs on Windows xp Pro or simply trying to delete the Open Office file from my Program Files. I'm at work now and can't remember what error number I keep getting--1472? something like that--and can't remember the name of the missing file. Any suggestions on what to do??

[Bill]

Try reinstalling the old version first. That should restore missing files.

[foxcole]

If that doesn't work, then we need the exact text of the error message. This is a user-to-user forum, so I doubt that many of us know where to find a list of error codes. But the text usually holds some clues.

[jiembe]

What can I do if I don't have the old version 2.0

[Bill]

http://filehippo.com/download_openoffice/

[jiembe]

I went to http://filehippo.com/download_openoffice/ and load the 2.0 installation package. I can't still delete the 2.0 version because it says this msi files is not a valid installation package for the OpenOffice 2.0 ! I get also a message that a newer version is installed which is not the case ! I'm not quite sure the problem is an OpenOffice problem, it could be my XP installation which create the problem.
Is there a way to manually uninstalled the 2.0, files and registry?

[Hagar Delest]

Perhaps that post will help: Error 1714.