OpenOffice closes itself

[franloplas007]

Hello, when I work with OpenOffice it closes suddenly, and my progress is not saved, but for no reason, I have tried to restart the profile but it has not fixed, any ideas?

[Villeroy]

Install https://libreoffice.org/ instead of OpenOffice.

[joycesphotos]

I have had a problem for 2 years with OO closing unexpectedly many times in a single document. It used to be that resetting the profile helped for a while, but today, it does not seem to make any difference. My document, to which I am only adding data in a single column, nothing fancy, has closed more than 2 DOZEN times. This has gotten really old. There are many folks who complain about the same thing, and have for years, but Apache does not seem to know how to fix it. It does not seem to matter what device or operating system (I have Windows 10 on a Dell laptop) but Apache always says the same thing not THEIR problem. My question is, why can't they fix it?????

[RoryOF]

As a diagnostic, start Windows in Safe Mode and see if OpenOffice runs stable in that Windows mode.

[John_Ha]

My question is, why can't they fix it?????

Probably for several reasons:

1. I doubt that anyone, not even you, has reported it as a bug. Developers are not mind readers.

2. It is something specific to these few users' environments which causing it. No-one has produced a reliable way which allows anyone - forum members or developers - to track down what is happening. The developers' W10 installations work fine.

RoryOF's suggestion is the first step of the diagnosis to identifying the problem cause.

I have used AOO for 20 years and written tens of thousand of documents and it has never happened to me.

[joycesphotos]

Read the forum - it is not "a few" users. And I HAVE reported it, only to be told it is "not a problem with the program". Before judging everyone else, you should get to experience the joy of this. I may not have done as many documents as you have, but I have done hundreds and very few for the past 2 years have NOT had this issue. If ou can't help, please don't preach.

[RoryOF]

Do you want help, or merely to complain?

[joycesphotos]

I would like help, but the last person who answered just wanted to tell me i don't have a problem

[John_Ha]

I HAVE reported it

Please give the bug report number. For example, I reported Issue 126970 - Lost images while editing a Writer .odt file - two scenarios

... the last person who answered just wanted to tell me i don't have a problem

I understand you are frustrated but that is not true. You asked "why can't they fix it?????" so I answered. Please read it again as I said

2. It is something specific to these few users' environments which causing it. No-one has produced a reliable way which allows anyone - forum members or developers - to track down what is happening. The developers' W10 installations work fine.

RoryOF's suggestion is the first step of the diagnosis to identifying the problem cause.

If you want the problem resolved you have two options.

1 Follow Villeroy's suggestion and change to LibreOffice ... and hope it does not manifest itself there

2 Do the diagnostic test RoryOF asked you to do.

[Hagar Delest]

You had already posted last year the very same question and in that topic, another user told that is was linked to Touch Screen option in his case.
Thus, you may have a similar issue with an application interfering somewhere. Try with LibreOffice, since its code has changed a bit, it may be better in your case.

BTW, not a bad idea to have complained again, I discovered that the topic you had first posted in was in fact for spam. I've banned the OP.

[joycesphotos]

Thank you. I kept the info you posted then, and i go through those steps every month or so when the problem becomes overwhelming. Prior to today, they work fine for a while, but today, resetting the profile has not helped. I have not tried changing the extensions files as I am unclear where to find them.

[RoryOF]

Try Windows in Safe Mode.

[Hagar Delest]

BTW, do you save in native ODF? .odt for text and .ods for spreadsheet.

[joycesphotos]

BTW, do you save in native ODF? .odt for text and .ods for spreadsheet.

Yes, I do. It actually seems I have more trouble with spreadsheets than text documents, but it may just be that I do a lot more of those.

[RoryOF]

There was some time ago a Windows 10 update that caused Calc to crash. This was fixed in a later Windows 10 update, so it is good to check that your Windows 10 is fully updated.

[John_Ha]

What happens when you test running AOO while the PC has been booted in Safe Mode as RoryOF suggested? Does AOO work OK?

[Tamarino]

I have the same problem. This is 25-08-2023. I do not know what to do. I have restarted, reinstalled .. I cannot reach my files.

[Tamarino]

I downloaded libre office and now everything is ok again. Yay!