[SOLVED] Constant Crashing

Discuss setup / installation issues - Add a spell checker, Language pack?

[SOLVED] Constant Crashing

Postby posaune » Fri Aug 24, 2018 6:08 pm

This started maybe two days ago--Open Office is constantly crashing documents on me. One of them was nearly 500 pages so I split it into two documents and that seemed to solve the problem for that document.

Now it's doing it on another one that is only 90 pages. It seems to happen when I try to paste or when I try to work in a table.

Any idea what's going on or solutions?

Thank you.
Last edited by robleyd on Sun Aug 26, 2018 1:43 am, edited 2 times in total.
Reason: Add green tick [robleyd, Moderator]
Apache Open Office 4.1.3 on Windows 10
posaune
 
Posts: 42
Joined: Tue Jul 28, 2015 3:48 pm

Re: Constant Crashing

Postby RoryOF » Fri Aug 24, 2018 6:23 pm

This is most probably the Aug 15th Microsoft Update. Uninstall update KB4343909

Once KB4343909 is uninstalled, it should revert to July 11, 2018 update KB4338819; however, I understand that Win 10 keeps pushing the KB4343909 update, so you may have to monitor for it and uninstall regularly untll the problem with it is fixed.

Keep monitoring this forum - some Windows user will probably let us know when it is fixed (I don't use Windows).

 Edit: A link in this post
https://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=94690&p=452095#p452095
offers a method to prevent KB4343909 reinstalling. 
Apache OpenOffice 4.1.5 on Xubuntu 18.04 (mostly 64 bit version) and infrequently on Win2K/XP
14 October 2016 was Pooh's 90th birthday
User avatar
RoryOF
Moderator
 
Posts: 27182
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Constant Crashing

Postby posaune » Sat Aug 25, 2018 4:06 am

So far, since uninstalling, the document hasn't crashed. (although I haven't had much time on it.) I am cautiously optimistic.
Apache Open Office 4.1.3 on Windows 10
posaune
 
Posts: 42
Joined: Tue Jul 28, 2015 3:48 pm

Re: Constant Crashing

Postby posaune » Sat Aug 25, 2018 4:11 pm

It's working great today. Thank you for your help!
Apache Open Office 4.1.3 on Windows 10
posaune
 
Posts: 42
Joined: Tue Jul 28, 2015 3:48 pm

Re: [SOLVED] Constant Crashing

Postby Mizzy22 » Sun Sep 09, 2018 7:01 pm

I had Windows 10 installed in early July. Apache Open Office 4 has been A CHALLENGE TO SAY THE LEAST. It crashes ALL THE TIME. I am so frustrated. i've only used the document portion. HELP!!!!!
Jill M. Gault Apache Open Office 4 with Windows 10
Mizzy22
 
Posts: 1
Joined: Sun Sep 09, 2018 6:54 pm

Re: [SOLVED] Constant Crashing

Postby robleyd » Mon Sep 10, 2018 1:26 am

Have you tried the solution proposed in RoryOF's post above?
Cheers
David
Apache OpenOffice 4.1.4 - Windows 7
Apache OpenOffice 4.1.5 - Slackware 14.2 - 64 bit
User avatar
robleyd
Moderator
 
Posts: 1957
Joined: Mon Aug 19, 2013 3:47 am
Location: Murbko, Australia

Re: [SOLVED] Constant Crashing

Postby dayrelton » Fri Sep 14, 2018 5:25 pm

I have three things that happen - all with .ods
1 - spreadsheet freezes - reboot to clear
2 - "Bad Allocation" message, then AOO disappears when you hit OK
3 - Flat out disappearance

In all cases, recovery is successful
I have been saving frequently so as not to lose much work on recovery

I will NOT rollback Win10 as there have been 5 other updates since the offending one.
I will await a solution and keep doing frequent saves.
[has not happened to me with *.odt files]
OpenOffice 3.1 on Windows 7
dayrelton
 
Posts: 9
Joined: Thu Sep 13, 2012 7:57 pm

Re: [SOLVED] Constant Crashing

Postby RoryOF » Fri Sep 14, 2018 5:36 pm

The timed/dated backup extension may be of use to you. You can download it from
https://forum.openoffice.org/en/forum/viewtopic.php?p=406045#p405921

Note that you must invoke it separately using its button; it does not replace the standard save mechanism.

 Edit: Remember that Ctrl S is a quick way to Save (the normal Save) 
Apache OpenOffice 4.1.5 on Xubuntu 18.04 (mostly 64 bit version) and infrequently on Win2K/XP
14 October 2016 was Pooh's 90th birthday
User avatar
RoryOF
Moderator
 
Posts: 27182
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland


Return to Install, Setup and Troubleshooting

Who is online

Users browsing this forum: No registered users and 6 guests