[SOLVED] Constant Crashing

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[SOLVED] Constant Crashing

Postby posaune » Fri Aug 24, 2018 6:08 pm

This started maybe two days ago--Open Office is constantly crashing documents on me. One of them was nearly 500 pages so I split it into two documents and that seemed to solve the problem for that document.

Now it's doing it on another one that is only 90 pages. It seems to happen when I try to paste or when I try to work in a table.

Any idea what's going on or solutions?

Thank you.
Last edited by robleyd on Sun Aug 26, 2018 1:43 am, edited 2 times in total.
Reason: Add green tick [robleyd, Moderator]
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Re: Constant Crashing

Postby RoryOF » Fri Aug 24, 2018 6:23 pm

This is most probably the Aug 15th Microsoft Update. Uninstall update KB4343909

Once KB4343909 is uninstalled, it should revert to July 11, 2018 update KB4338819; however, I understand that Win 10 keeps pushing the KB4343909 update, so you may have to monitor for it and uninstall regularly untll the problem with it is fixed.

Keep monitoring this forum - some Windows user will probably let us know when it is fixed (I don't use Windows).

 Edit: A link in this post
https://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=94690&p=452095#p452095
offers a method to prevent KB4343909 reinstalling. 
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Re: Constant Crashing

Postby posaune » Sat Aug 25, 2018 4:06 am

So far, since uninstalling, the document hasn't crashed. (although I haven't had much time on it.) I am cautiously optimistic.
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Re: Constant Crashing

Postby posaune » Sat Aug 25, 2018 4:11 pm

It's working great today. Thank you for your help!
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Re: [SOLVED] Constant Crashing

Postby Mizzy22 » Sun Sep 09, 2018 7:01 pm

I had Windows 10 installed in early July. Apache Open Office 4 has been A CHALLENGE TO SAY THE LEAST. It crashes ALL THE TIME. I am so frustrated. i've only used the document portion. HELP!!!!!
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Re: [SOLVED] Constant Crashing

Postby robleyd » Mon Sep 10, 2018 1:26 am

Have you tried the solution proposed in RoryOF's post above?
Cheers
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Re: [SOLVED] Constant Crashing

Postby dayrelton » Fri Sep 14, 2018 5:25 pm

I have three things that happen - all with .ods
1 - spreadsheet freezes - reboot to clear
2 - "Bad Allocation" message, then AOO disappears when you hit OK
3 - Flat out disappearance

In all cases, recovery is successful
I have been saving frequently so as not to lose much work on recovery

I will NOT rollback Win10 as there have been 5 other updates since the offending one.
I will await a solution and keep doing frequent saves.
[has not happened to me with *.odt files]
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Re: [SOLVED] Constant Crashing

Postby RoryOF » Fri Sep 14, 2018 5:36 pm

The timed/dated backup extension may be of use to you. You can download it from
https://forum.openoffice.org/en/forum/viewtopic.php?p=406045#p405921

Note that you must invoke it separately using its button; it does not replace the standard save mechanism.

 Edit: Remember that Ctrl S is a quick way to Save (the normal Save) 
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Re: [SOLVED] Constant Crashing

Postby SmokyBadger » Tue Oct 02, 2018 7:02 pm

I am having the same issue.

I checked my updates and update KB4343909 is not listed. I have KB4343669, KB4338853 & KB4456655 are the closest numbering to it.
I have a second system that does not have that KB4343909 installed either. I have used the same files on that system and it does not have any problems with them.

I hope a solution will be found soon, this is a big problem.
Last edited by SmokyBadger on Wed Oct 03, 2018 6:26 pm, edited 1 time in total.
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Re: [SOLVED] Constant Crashing

Postby Bill » Wed Oct 03, 2018 11:19 am

The problem is solved for the OP. You have a similar problem which will have a different solution and should be posted in your own thread, not one that has been solved for someone else.
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Re: [SOLVED] Constant Crashing

Postby TreeTree » Sun Oct 14, 2018 8:40 pm

Can't locate Windows update KB4343909 to uninstall.
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Re: [SOLVED] Constant Crashing

Postby SmokyBadger » Mon Oct 15, 2018 10:43 pm

Bill wrote:The problem is solved for the OP. You have a similar problem which will have a different solution and should be posted in your own thread, not one that has been solved for someone else.


I did start my own thread and it was suggested to come here.
Understood It's solved for the OP and it's frustrating not to have a solution.
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Re: [SOLVED] Constant Crashing

Postby Bill » Tue Oct 16, 2018 3:21 pm

You weren't actually told to come here. You were told that others had solved the problem by rolling back a Windows update and given a link to this thread so you could read about how they solved their problem. You were also told that your problem was probably different. If you're still having a problem, then you should continue the discussion in your thread because the problem is different.
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Re: [SOLVED] Constant Crashing

Postby SmokyBadger » Tue Oct 16, 2018 4:46 pm

Bill wrote:You weren't actually told to come here. You were told that others had solved the problem by rolling back a Windows update and given a link to this thread so you could read about how they solved their problem. You were also told that your problem was probably different. If you're still having a problem, then you should continue the discussion in your thread because the problem is different.


I said "suggested" I did not say I was told to come here.
I know what RusselB & RoryOF said and I was not told that my problem was different. It was suggested that a Win 10 update might be the culprit.
Yes, the problem still exists. That is evident in the posts in the thread I started and no solution at this time.

Thanks Bill for the input.
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