How do I get a bug marked "not a problem" reconsidered?

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How do I get a bug marked "not a problem" reconsidered?

Postby campg2003 » Sat Mar 11, 2017 7:57 pm

Hi,

I recently submitted Issue 127311. It describes the issue that when you are tabbing through the Data tab of the Form Properties dialog in Base, when tabbing through the dialog using the keyboard you get to a point where you can no longer navigate the dialog with the TAB key. The issue was closed and marked "not a problem" and the comment said to use the forum for things like this in the future. I assume that my issue was not understood by the reviewer.

First, am I missing something? If this is in fact not a problem, how do I work with this dialog short of resorting to the mouse or making sure I set this control last? Otherwise, how do I get this issue reconsidered? (I left a comment. Should I reopen it?)

(I looked through the Submitting a Bug guidelines and Bugzilla help for help with this but didn't find anything.)

I'm sure that this was a misunderstanding, and I appreciate the hard work of volunteers that make AOO possible, but it is a problem if you are using a keyboard. (I'm blind, so resorting to a mouse, or the screen reader equivalent, is at best a kludge.)

Thanks.

Gary
OpenOffice 4.1.3 on Windows 10
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Re: How do I get a bug marked "not a problem" reconsidered?

Postby Hagar Delest » Sun Mar 12, 2017 12:44 pm

Hi,

I've reopened it.
Rather strange that your comment had not received any reply.
Wait and see.

 Edit: Your bug has just been confirmed! Your perseverance did pay. 
AOO 4.1.5 on Xubuntu 17.10 (Artful Aardvark) and on Windows 7 (with winPenPack port).
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Re: How do I get a bug marked "not a problem" reconsidered?

Postby John_Ha » Fri Mar 31, 2017 5:13 pm

Excellent bug report - no wasted words, precise description!
AOO 4.1.5, Windows 7 Home 64 bit

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