Review by a moderator

Let us know how we are doing -

Review by a moderator

Postby buck61 » Sat Jun 07, 2014 8:14 pm

Understand the review. Just posted a question, but by the time a moderator approves it, I'll have found another service or product to solve my problem. Wish I had the luxury of waiting for responses. Sincerely, Buck
open office 4.1.0 on Windows 7
buck61
 
Posts: 7
Joined: Sat Jun 07, 2014 8:01 pm

Re: Review by a moderator

Postby thomasjk » Sat Jun 07, 2014 9:31 pm

Well apparently you received a series of responses here https://forum.openoffice.org/en/forum/v ... =5&t=70246. Your first post was at 1:12PM and it was approved at 1:28PM EDT and responded to at 1:29PM. So 17 minutes after your first post you received a response and that's not good enough? Everyone here is a VOLUNTEER. If you want better support loosen your checkbook and pick a different product. I'd be surprised if you would get any quicker responses from paid support.
Tom K.
Windows 10 Home version 1803 17134.165
LibreOffice 5.4.7.2
thomasjk
Volunteer
 
Posts: 4413
Joined: Tue Dec 25, 2007 4:52 pm
Location: North Carolina

Re: Review by a moderator

Postby acknak » Sat Jun 07, 2014 9:47 pm

Moved to "Site feedback".
AOO4/LO5 • Linux • Fedora 23
User avatar
acknak
Moderator
 
Posts: 22756
Joined: Mon Oct 08, 2007 1:25 am
Location: USA:NJ:E3

Re: Review by a moderator

Postby RusselB » Sun Jun 08, 2014 12:22 am

Noted that the original question was posted at 1:12 pm and the "complaint" post was made at 1:14 pm... a difference of only 2 minutes.
As thomasjk already stated
I'd be surprised if you would get any quicker responses from paid support.

I've tried paid support for other products, and have usually found that they only guarantee a response, though not necessarily a resolution, within 24 hours.
OpenOffice 4.1.7 and LibreOffice 6.3.3.2 on Windows 7 Pro & Ultimate
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
User avatar
RusselB
Moderator
 
Posts: 5800
Joined: Fri Jan 03, 2014 7:31 am
Location: Sarnia, ON


Return to Site Feedback

Who is online

Users browsing this forum: No registered users and 1 guest