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Re: Forum statistics: monthly report

Posted: Fri Jan 06, 2017 10:21 pm
by Hagar Delest
Again, nothing very new for this 2nd semester 2016.
2017-01-06.png

Re: Forum statistics: monthly report

Posted: Wed Jan 11, 2017 1:20 am
by John_Ha
I have just seen the posts about cities.
Villeroy wrote:In Britain it takes no more than a cathedral plus a Queen's speech.
http://en.wikipedia.org/wiki/City#Disti ... _and_towns
St Davids, the smallest city is the UK, has a population of only 1,841 and, unless things have changed since I last visited it, doesn't even have any traffic lights!

Re: Forum statistics: monthly report

Posted: Sun Jul 02, 2017 11:26 pm
by Hagar Delest
Still the same trend.
Note that some spammers had not been moved to the banned group, hence the slight spike when I updated their group.
2017-07-02.png

Re: Forum statistics: monthly report

Posted: Wed Jan 03, 2018 12:00 am
by Hagar Delest
Last year trend is very similar to previous ones, even if it seems to show a slight slow down.
2018-01-02.png

Re: Forum statistics: monthly report

Posted: Wed Jan 03, 2018 1:37 am
by RusselB
I don't know how a reply post simply saying "Thanks. This solved my problem" (or similar) would show versus a new unsolved topic/post.
It seems to me that we might be getting more Thanks posts rather than even more Unsolved posts (even if the topic was solved in one (or more) previous posts.

Re: Forum statistics: monthly report

Posted: Wed Jan 03, 2018 2:39 am
by John_Ha
The solved posts looks remarkably low at 39% (30,000 out of 76,000) but it does cover the entire time span.

Is there an accurate figure for the percentage of "started in 2017" topics solved? I cannot read off the figures from the graph accurately enough to calculate it.

Judging by the Writer forum, I would estimate that 80% or more of topics started during 2017 were actually solved. Unfortunately, many posters seem just stop posting without saying it is fixed or marking the thread solved.

I am pretty horrified at the number of spam posts the Mods filter out!

Re: Forum statistics: monthly report

Posted: Wed Jan 03, 2018 3:07 am
by robleyd
Compared to some forums (fora?) this is a peaceful oasis of spam free-ness :D

Re: Forum statistics: monthly report

Posted: Wed Jan 03, 2018 11:57 pm
by Hagar Delest
John_Ha wrote:Is there an accurate figure for the percentage of "started in 2017" topics solved? I cannot read off the figures from the graph accurately enough to calculate it.
Not that I know of. In fact, the date is just when I take the figures from the forum statistics, no link with the topics creation date. An access to the full database is likely to be needed for advanced searches.
The numbers are: 77282 topics and 29539 solved.
Are counted only those with the tag in the topic title. Of course this is quite conservative since not all are correctly tagged. I try to scan all the topics to spot in the last reply if it can be tagged because often the OP tags his last post and not the first one.

Re: Forum statistics: monthly report

Posted: Thu Jan 04, 2018 8:35 pm
by eremmel
Would it make sense to let mods and volunteers change/correct the initial posting title to reflect the Solved status is cases that OP just indicated as answered but did not proceed according demands?
It will ask a little discipline from all of us and volunteers need more rights (I'm a volunteer and have edit rights on the Dutch forum, so I sometimes apply the Solved correction).

Re: Forum statistics: monthly report

Posted: Thu Jan 04, 2018 10:16 pm
by Hagar Delest
Editing the topics to tag them as solved is already a part of the Mods job (see the code of conduct). And it's often done, it can be seen with the reason for edition line at the bottom of the edited [first] post of the topic.
See for example this post.

Some volunteers already click the "Report this post" button \!/ to warn a mod that the topic should be tagged/moved/...

Re: Forum statistics: monthly report

Posted: Fri Jan 05, 2018 6:04 pm
by John_Ha
Hagar Delest wrote:Not that I know of. In fact, the date is just when I take the figures from the forum statistics, no link with the topics creation date.
Do you have the graph data because, if so, you could subtract "total number to end of 2017" from "total number to end of 2018" to get the 2017 numbers. Or do you just get the graph image from which it is difficult to read the actual numbers?

Re: Forum statistics: monthly report

Posted: Sat Jan 06, 2018 12:45 am
by Hagar Delest
OK, I see what you mean. We can get the exact number of topics opened for each year and the number of solved topics but the later figures could apply on the previous year for some. However, I agree that this should not be very significant. The overall idea is there.
As shown in the main chart, the number of topics is decreasing (red line with primary axis on the left) but the rate of solved topics is increasing (blue line with secondary axis on the right). And quite 50% of the topics are solved!
Solved rate.png
Note: I started counting the solved topics early 2012 only.

Re: Forum statistics: monthly report

Posted: Sat Jul 14, 2018 11:01 pm
by Hagar Delest
A mid-year status as usual. No major change.
2018-07-14.png
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Re: Forum statistics: monthly report

Posted: Sat Jul 06, 2019 10:43 pm
by Hagar Delest
Two charts mid year (had not recorded all the figures in January).
2019-07-06.png
No major change at first sight.

Number of topics continues to decrease:
Solved rate 2018.png
However, the rate of solved topics is increasing. That's good news at least.

Re: Forum statistics: monthly report

Posted: Sun Jul 07, 2019 3:30 am
by RusselB
I think part of the reason the percentage of solved topics is increasing is due to more members actually marking the topics as solved, rather than just letting them sit.

Re: Forum statistics: monthly report

Posted: Sun Jan 12, 2020 11:45 pm
by Hagar Delest
The usual charts.
Topics per year are steadily decreasing, not a really good sign. But not a surprise either.
2020-01-12.png
Solved rate 2019.png

Re: Forum statistics: monthly report

Posted: Mon Jan 13, 2020 3:05 am
by RusselB
A decrease in the number of valid topics, I hope, means that people are actually looking/searching the forums for answers, rather than creating new topics for problems that have been handled more times than we care to count.

Re: Forum statistics: monthly report

Posted: Mon Jan 13, 2020 9:08 am
by Hagar Delest
Well, there has always been the "eternal September", meaning that the same topics used to be posted again and again. Not many users bother searching before posting.
So the trend is really a loss of momentum I think.

Re: Forum statistics: monthly report

Posted: Mon Jan 13, 2020 11:20 am
by RoryOF
There seems an increasing inability among computer users to search for any solution - I notice this on the OO Forum and also on AskLibreOffice.org. They expect to be given a 1, 2, 3 solution, which can be applied without thought. If this tendency extends to other areas, particularly medical, I think we are all doomed!

Re: Forum statistics: monthly report

Posted: Mon Jan 13, 2020 11:27 am
by robleyd
Good thing we're mostly ancient anyway and may not live to see the worst of it :roll:

Re: Forum statistics: monthly report

Posted: Fri Jul 03, 2020 11:09 pm
by Hagar Delest
Status at mid-year.
2020-07-03.png

Re: Forum statistics: monthly report

Posted: Sun Jan 03, 2021 6:59 pm
by Hagar Delest
The usual charts. Figures taken on Jan. 1st.
Topics created per year are again decreasing (-21%), this time twice the rate of previous years.
The performance for solving topics (59%) has been rather good in 2020! Note that are considered only the topics solved during the year; the global rate is shown in the first chart (40%, green/red lines).
2021-01-01.png
Solved rate 2020.png

Re: Forum statistics: yearly report

Posted: Sun Jan 03, 2021 8:54 pm
by Villeroy
Weekly topics have dropped from 300 around 2010 to 60 in 2020.

Re: Forum statistics: yearly report

Posted: Thu Jul 01, 2021 11:33 pm
by Hagar Delest
Status at mid-year.
No major change. A slight mistake in previous records on the number of solved posts, I counted admin and archive sections (not sure from when). Hence the very poor increase in solved topics (80). With all sections, the figure would have been +217). Not a tremendous score either. But as noticed by Villeroy early this year, topic rate is still very low.
2021-07-01.png
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Re: Forum statistics: yearly report

Posted: Sun Jan 02, 2022 10:06 pm
by Hagar Delest
The usual charts. Figures taken on Jan. 1st.
Topics created per year are again decreasing (-15%), but less than last year however (was -21%).
The performance for solving topics is still improving (61%)! Note that are considered only the topics solved during the year; the global rate is shown in the first chart (still 40%, green/red lines).
2022-01-01.png
2022-01-01 - Rates.png

Re: Forum statistics: yearly report

Posted: Sun Jul 03, 2022 12:28 pm
by Hagar Delest
Mid year status.
Fewer and fewer topics...
2022-07-03.png
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Re: Forum statistics: yearly report

Posted: Mon Jan 02, 2023 7:15 pm
by Hagar Delest
As usual, some metrics.
2023-01-02.png
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The most interesting is the following one.
Topics created per year have tremendously decreased (-47%), when number of posts has decreased by 26% only. Thus, less questions but longer discussions. The good news is that most of the new topics were solved.
2023-01-02 - Rates.png
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Re: Forum statistics: yearly report

Posted: Wed Jan 03, 2024 12:01 am
by Hagar Delest
As usual, some metrics.
2024-01-01.png
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It now seems that 2022 figures were flawed. Not sure what happened. A typo of mine I guess.
The good news is that the rate for the solved topics is still rising.
Number of discussions still decreasing. However, many of the newbie questions have been answered and the applications continue to improve thus less bugs.
2024-01-01 - Rates.png
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