Update Attempts Fail

Issues with installing under all versions of MS Windows

Update Attempts Fail

Postby garcpr » Sat Jan 12, 2019 3:36 am

For the past 6 months or year, I have tried to update OO several times and always just get an error message. I gave up and just
uninstalled and reinstalled it last August. I just tried again on two of my PC's with the same results. The entire error message is:

Status
Checking for an update failed

Description
Error reading data from the Internet.
Server error message: .

I would like to update automatically for security but until I can update manually, automatic certainly isn't the way to go.

Gar Cooper
Gar Cooper
Open Office 4.1.3
Windows 10 Home
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Re: Update Attempts Fail

Postby RusselB » Sat Jan 12, 2019 4:34 am

Welcome to the Forums.
This is a known issue, but, so far as I'm aware, one that remains unresolved.
The Update feature (when it works), just notifies you that an update is available. It does not do the update for you. You will still have to download the updated file, which is the full release, as OpenOffice does not release incremental updates, and then run the installation.
OpenOffice 4.1.6 and LibreOffice 6.0.6.2 on Windows 7 Pro & Ultimate
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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Re: Update Attempts Fail

Postby RoryOF » Sat Jan 12, 2019 1:26 pm

Just go to http://www.openoffice.org/download/, select the version you require, download it and install it.
Apache OpenOffice 4.1.6 on Xubuntu 18.04 (mostly 64 bit version) and infrequently on Win2K/XP
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Re: Update Attempts Fail

Postby garcpr » Mon Jan 14, 2019 3:07 am

OK. Thanks.
Gar Cooper
Open Office 4.1.3
Windows 10 Home
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Posts: 2
Joined: Sat Feb 25, 2017 5:19 pm


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