OO not printing to HP Officejet 4650

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Parkhurst
Posts: 2
Joined: Fri Sep 20, 2019 6:20 pm

OO not printing to HP Officejet 4650

Post by Parkhurst »

Windows 7, 64 bit
OO 4.1.6 (reinstalled)
HP Office Jet 4650

Printing from OO fails.
Converting to .PDF and printing via Adobe, etc. = works.
Printer Copy function (scan/print) = works.
Notepad print = works.
Libreoffice print = works
Have uninstalled driver, managed USB interface, files multiple times. Run HP repair utility multiple times.

Running OO, printing, observed in the "what's printing" box the #pages is "NA".
Open Office 4.1.6 on Microsoft Windows 7 Professional (version 6.1.7601; build 7601), Service Pack 1, Latitude E6420, x64-based PC, BIOS A26
John_Ha
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Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: OO not printing to HP Officejet 4650

Post by John_Ha »

Are you on Windows 10?
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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RoryOF
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Location: Ireland

Re: OO not printing to HP Officejet 4650

Post by RoryOF »

Perhaps caused by the bitness of the printer driver? OO is 32 bit, so perhaps a 32 bit driver might help.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Parkhurst
Posts: 2
Joined: Fri Sep 20, 2019 6:20 pm

Re: OO not printing to HP Officejet 4650

Post by Parkhurst »

Turns out the "bitness" is the issue. I have other 32bit apps installed which are also failing the print. Observed that the page count is displayed as "N/A". Unfortunately the vendor installs based on OS bit reporting. No user option there. Thank you for the compass point.
Open Office 4.1.6 on Microsoft Windows 7 Professional (version 6.1.7601; build 7601), Service Pack 1, Latitude E6420, x64-based PC, BIOS A26
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RoryOF
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Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: OO not printing to HP Officejet 4650

Post by RoryOF »

A manual download and install of the correct 32 bit printer driver might cure the problem.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
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