[Solved] Documents won't print using new internet wireless

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faamodeo@cs.com
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Joined: Thu Apr 11, 2019 5:10 pm

[Solved] Documents won't print using new internet wireless

Post by faamodeo@cs.com »

I updated my internet provider. I have an HP OfficePro 8620 printer. I went through the Network Setup/ Wireless Settings/ Wireless Setup Wizard steps on the HP printer screen to specify the new internet carrier (Comcast). The printer says that it is connected. The diagnostic printout shows that I have a connection. When I try to print a document from Open Office 4 to the HP wireless printer, nothing happens. However, I can send a fax command to the printer with no problem. Also, I am able to print a printer diagnostic page. I have reinstalled the HP software and rebooted the modem. Why is the printer able to receive a fax command and able to print a diagnostic page, but is not able to print a text document? I select the HP Office Pro 8620 (network) on the Printer Settings.
Last edited by thomasjk on Fri Apr 12, 2019 7:24 pm, edited 1 time in total.
Reason: Mark thread [Solved] and add green checkmark
Open Office 4.1.1, Windows 10
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robleyd
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Re: Documents won't print using new internet wireless

Post by robleyd »

Can you print from other applications, e.g. Notepad, to the printer?
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.1.2; SlackBuild for 24.2.1 by Eric Hameleers
faamodeo@cs.com
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Joined: Thu Apr 11, 2019 5:10 pm

Re: Documents won't print using new internet wireless

Post by faamodeo@cs.com »

Tried several other non-Open Office apps. Nothing will print.
Open Office 4.1.1, Windows 10
thomasjk
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Re: Documents won't print using new internet wireless

Post by thomasjk »

Try removing the printer completely and let Windows find it again. Go to Settings--> Devices-->Printers and scanners. Click on your printer and select remove. Restart your machine.
Tom K.
Windows 10 Home version 1803 17134.165
LibreOffice 5.4.7.2
faamodeo@cs.com
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Re: Documents won't print using new internet wireless

Post by faamodeo@cs.com »

Restart by unplugging it?
Open Office 4.1.1, Windows 10
faamodeo@cs.com
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Re: Documents won't print using new internet wireless

Post by faamodeo@cs.com »

That worked. Thank you so, so much.
Open Office 4.1.1, Windows 10
thomasjk
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Re: [Solved] Documents won't print using new internet wirele

Post by thomasjk »

You're welcome.
Tom K.
Windows 10 Home version 1803 17134.165
LibreOffice 5.4.7.2
hmpecker
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Joined: Mon Mar 15, 2021 11:17 pm

Re: [Solved] Documents won't print using new internet wirele

Post by hmpecker »

When I re-installed I realized that I installed the driver (canon mfp220) as a usb. installing as a network printer on the second install solved the problem.
howard
win 10 PC
OpenOffice 3.1 on Windows 10
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