Driver power state failure
Posted: Sun Aug 12, 2018 7:49 am
Hi, all,
I have just joined the forum and am glad to be part of the AOO community!
I use open office 4.0.1 on windows 8.
For the last week, when in use, my five year old Asus laptop computer has had roughly every half an hour, a blue screen appear with the exact, following message, as below:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then you can restart. (0%) If you'd like to know more, you can search online later for this error: “Driver power state failure”
Apparently, because I have an older version of windows, the computer does not restart itself. After the number in the brackets reaches 100% I need to turn off the computer and restart. After that I can use it, for the most part, normally (sometimes it is slow or it doesn't respond), before the same thing happens, after about half an hour.
I did a bit of research on “Driver power state failure” and was told to go to device manager and find out which drivers are faulty by looking for an exclamation mark on a yellow background. The only driver that indicated this problem was the “Toredo tunnelling pseudo-interface” driver.
Acting on online advice, the first thing I did was to update said driver. I followed the procedure and a box came up saying that the driver had been updated. However, after checking, the Toredo... driver still had an exclamation mark on it and the computer still had the half hourly visit from the dreaded blue screen, with exactly the same problem highlighted.
After concluding, from online advice that Toredo... driver was not needed I uninstalled it. An immediate check in device manager showed Toredo no longer there, but, the same problem persisted for about three hours (blue screen, same words, driver power state failure). However, without any more remedies being attempted, after about the three hours the computer stopped cutting out and there were no more problems until I turned it off, at about 11pm that evening –that was a full eight hours with no blue screen problem!. Problem solved, I thought!
But, unfortunately when I used the computer on the following morning the same problem repeated itself in the same way every half an hour. I am now at another address and will be parted from my laptop for a couple of weeks, but when I left it, it had the same problem (I use a PC with my USBs for all my work at this address).
So, basically, I can use my computer for about half an hour before the blue screen appears, with the same info, and I have to turn it off, and restart again, over and over again. I've tried the suggested solutions, mentioned, above, with apparently, only, temporary success.
It would be much appreciated if somebody can help me solve this problem.
Thanks for reading.
I have just joined the forum and am glad to be part of the AOO community!
I use open office 4.0.1 on windows 8.
For the last week, when in use, my five year old Asus laptop computer has had roughly every half an hour, a blue screen appear with the exact, following message, as below:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then you can restart. (0%) If you'd like to know more, you can search online later for this error: “Driver power state failure”
Apparently, because I have an older version of windows, the computer does not restart itself. After the number in the brackets reaches 100% I need to turn off the computer and restart. After that I can use it, for the most part, normally (sometimes it is slow or it doesn't respond), before the same thing happens, after about half an hour.
I did a bit of research on “Driver power state failure” and was told to go to device manager and find out which drivers are faulty by looking for an exclamation mark on a yellow background. The only driver that indicated this problem was the “Toredo tunnelling pseudo-interface” driver.
Acting on online advice, the first thing I did was to update said driver. I followed the procedure and a box came up saying that the driver had been updated. However, after checking, the Toredo... driver still had an exclamation mark on it and the computer still had the half hourly visit from the dreaded blue screen, with exactly the same problem highlighted.
After concluding, from online advice that Toredo... driver was not needed I uninstalled it. An immediate check in device manager showed Toredo no longer there, but, the same problem persisted for about three hours (blue screen, same words, driver power state failure). However, without any more remedies being attempted, after about the three hours the computer stopped cutting out and there were no more problems until I turned it off, at about 11pm that evening –that was a full eight hours with no blue screen problem!. Problem solved, I thought!
But, unfortunately when I used the computer on the following morning the same problem repeated itself in the same way every half an hour. I am now at another address and will be parted from my laptop for a couple of weeks, but when I left it, it had the same problem (I use a PC with my USBs for all my work at this address).
So, basically, I can use my computer for about half an hour before the blue screen appears, with the same info, and I have to turn it off, and restart again, over and over again. I've tried the suggested solutions, mentioned, above, with apparently, only, temporary success.
It would be much appreciated if somebody can help me solve this problem.
Thanks for reading.