Apache OpenOffice Community Forum

Hi everyone

I've been using OpenOffice for a while now, around 2~ years on my mac, but for some reason my printer stopped working yesterday when I sent a document to it.

It's really weird, I've tried turning everything off/on & contacted Sharp who claim that it's not the printer.

Tempted to move over completely to G suite at this point for my business. If anyone has had any similiar issues (esp the model) it would be of great help.

Sharp AR 5620 is the model
https://www.sharp-cee.com/cps/rde/xbcr/ ... _sp_eq.pdf
https://photocopiercompare.co.uk/sharp-ar-5620/

Tried to disable policy and also create new port for printer

Can you print from other applications on your computer? What type of printer? How is it connected?

Thanks for your help guys! In the end I restarted my machine, restarted the printer/photocopier and I had the same problem. Once I restarted both bits twice, it worked. I don't know what the problem was, I tried using notepad to print and I had the same problem. Looks like it may have been my set up rather than openoffice itself.

It sometimes depends on the order of starting. If you get a continuing problem you might need to turn your printer on about 20 seconds before your computer, so that printer has properly rebooted and settled down; it can then report its presence to the computer, which it might not do correctly or at all if still in the reboot process.

Hopefully, the problem will now be settled - but at least you know the printer woks, so it should merely be a matter of configuration.