[Solved] Mail Merge Wizard crashes app immediately

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mogilvie
Posts: 3
Joined: Sat Dec 08, 2018 3:47 am

[Solved] Mail Merge Wizard crashes app immediately

Post by mogilvie »

Running AOO 4.1.6 on macOS 10.14.1
Problem encountered in AOO 4.1.5, so upgraded to 4.1.6 hoping to fix crash problem.
When creating a new text document and choosing Mail Merge Wizard from the Tools menu, the app crashes and shows a "Problem Report for OpenOffice".
Not sure what to do with the Problem Report, but suspect I should send it to someone, or need to know what to look for in that report.
Last edited by robleyd on Sun Dec 09, 2018 7:04 am, edited 1 time in total.
Reason: Tagged [Solved] [robleyd, Moderator]
OpenOffice 4.1.6 on OSX 10.14.1
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robleyd
Moderator
Posts: 5078
Joined: Mon Aug 19, 2013 3:47 am
Location: Murbko, Australia

Re: Mail Merge Wizard crashes app immediately

Post by robleyd »

I haven't had that message for ages, but I think it says something to the effect of click OK to send the report.

You might try resetting your user profile - see Q02/A02 in [Tutorial] Mac FAQ. First, as suggested there, try signing in as the guest user and see if the problem is gone. If so, reset the profile.
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
mogilvie
Posts: 3
Joined: Sat Dec 08, 2018 3:47 am

Re: Mail Merge Wizard crashes app immediately

Post by mogilvie »

Yes, but the report goes to Apple, not AOO. I'm not familiar with user profiles, but will study up and try your recommendation.
OpenOffice 4.1.6 on OSX 10.14.1
John_Ha
Volunteer
Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: Mail Merge Wizard crashes app immediately

Post by John_Ha »

The wizard needs Java - be sure it is installed.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
mogilvie
Posts: 3
Joined: Sat Dec 08, 2018 3:47 am

Re: Mail Merge Wizard crashes app immediately

Post by mogilvie »

[SOLVED]
I did have Java installed, but installed the latest version with no apparent improvement.
I followed your recommendation and created a new profile. Initially it appears to run normally without crashing.
Thanks for the help. :super:
OpenOffice 4.1.6 on OSX 10.14.1
Boladi
Posts: 1
Joined: Wed Nov 27, 2019 4:24 am

Re: [Solved] Mail Merge Wizard crashes app immediately

Post by Boladi »

I'm also getting this Mail Merge Wizard crashes immediately.

Where do you create a new profile? You mean a profile on Java or Openoffice?

Below is the error report:

Code: Select all

Process:               soffice [2536]
Path:                  /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier:            org.openoffice.script
Version:               4.1.7 (???)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           soffice [2536]
User ID:               502

Date/Time:             2019-11-26 18:21:40.605 -0800
OS Version:            Mac OS X 10.15.1 (19B88)
Report Version:        12
Bridge OS Version:     4.1 (17P1081)
Anonymous UUID:        4EB018DD-2509-A23E-E9D4-F3A3AFA9F952

Sleep/Wake UUID:       7F1B1A68-8C20-4B88-B082-1C1D4C6731B4

Time Awake Since Boot: 1200 seconds
Time Since Wake:       470 seconds

System Integrity Protection: enabled

Crashed Thread:        11

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [2536]

Application Specific Information:
Assertion failed: (NSViewIsCurrentlyBuildingLayerTreeForDisplay() != currentlyBuildingLayerTree), function NSViewSetCurrentlyBuildingLayerTreeForDisplay, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppKit/AppKit-1894.10.126/AppKit.subproj/NSView.m, line 13568.
 

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff70286f9a __psynch_mutexwait + 10
1   libsystem_pthread.dylib       	0x00007fff703459f6 _pthread_mutex_firstfit_lock_wait + 96
2   libsystem_pthread.dylib       	0x00007fff70343715 _pthread_mutex_firstfit_lock_slow + 222
3   libuno_sal.dylib.3            	0x0000000109d586ce osl_acquireMutex + 14
4   libvcl.dylib                  	0x000000010b8cc1e2 non-virtual thunk to SalYieldMutex::acquire() + 18
5   libvcl.dylib                  	0x000000010bbba948 -[SalFrameView sendMouseEventToFrame:button:eventtype:] + 72
6   com.apple.AppKit              	0x00007fff36205f37 -[NSTrackingArea _dispatchMouseEntered:] + 146
7   com.apple.AppKit              	0x00007fff36010ff7 -[NSApplication(NSEvent) sendEvent:] + 3323
8   libvcl.dylib                  	0x000000010bbb0866 -[VCL_NSApplication sendEvent:] + 1414
9   libvcl.dylib                  	0x000000010b8ccea6 AquaSalInstance::Yield(bool, bool) + 662
10  libvcl.dylib                  	0x000000010b9078cb Application::Yield(bool) + 91
11  libvcl.dylib                  	0x000000010bb0fef6 Dialog::Execute() + 102
12  libsfx.dylib                  	0x000000010a3f4d47 sfx2::LinkManager::GetUserAllowsLinkUpdate(Window*) + 119
13  libsfx.dylib                  	0x000000010a3f4c4a sfx2::LinkManager::Insert(sfx2::SvBaseLink*) + 218
14  libsfx.dylib                  	0x000000010a3f584a sfx2::LinkManager::InsertFileLink(sfx2::SvBaseLink&, unsigned short, String const&, String const*, String const*) + 170
15  libsvxcore.dylib              	0x000000010c708221 SdrGrafObj::ImpLinkAnmeldung() + 193
16  libsvxcore.dylib              	0x000000010c7082dd SdrGrafObj::SetGraphicLink(String const&, String const&) + 109
17  libsvxcore.dylib              	0x000000010c82d497 SvxGraphicObject::setPropertyValueImpl(rtl::OUString const&, SfxItemPropertySimpleEntry const*, com::sun::star::uno::Any const&) + 2295
18  libsvxcore.dylib              	0x000000010c843a9b SvxShape::_setPropertyValue(rtl::OUString const&, com::sun::star::uno::Any const&) + 155
19  libsvxcore.dylib              	0x000000010c843ebb non-virtual thunk to SvxShape::setPropertyValue(rtl::OUString const&, com::sun::star::uno::Any const&) + 43
20  libsc.dylib                   	0x000000017edd11a3 ScShapeObj::setPropertyValue(rtl::OUString const&, com::sun::star::uno::Any const&) + 1155
21  libxo.dylib                   	0x000000010e9ffa15 SdXMLGraphicObjectShapeContext::StartElement(com::sun::star::uno::Reference<com::sun::star::xml::sax::XAttributeList> const&) + 1461
22  libxo.dylib                   	0x000000010e9641b2 SvXMLImport::startElement(rtl::OUString const&, com::sun::star::uno::Reference<com::sun::star::xml::sax::XAttributeList> const&) + 1218
23  sax.uno.dylib                 	0x0000000165f148be sax_expatwrap::SaxExpatParser_Impl::callbackStartElement(void*, unsigned short const*, unsigned short const**) + 510
24  sax.uno.dylib                 	0x0000000165efa045 0x165ef0000 + 41029
25  sax.uno.dylib                 	0x0000000165ef7e85 0x165ef0000 + 32389
26  sax.uno.dylib                 	0x0000000165ef3580 XML_ParseBuffer + 160
27  sax.uno.dylib                 	0x0000000165f13758 sax_expatwrap::SaxExpatParser_Impl::parse() + 232
28  sax.uno.dylib                 	0x0000000165f1310f sax_expatwrap::SaxExpatParser::parseStream(com::sun::star::xml::sax::InputSource const&) + 1023
29  libsc.dylib                   	0x000000017f0097e4 ScXMLImportWrapper::ImportFromComponent(com::sun::star::uno::Reference<com::sun::star::lang::XMultiServiceFactory>&, com::sun::star::uno::Reference<com::sun::star::frame::XModel>&, com::sun::star::uno::Reference<com::sun::star::uno::XInterface>&, com::sun::star::xml::sax::InputSource&, rtl::OUString const&, rtl::OUString const&, rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::uno::Any>&, unsigned char) + 2116
30  libsc.dylib                   	0x000000017f00bc84 ScXMLImportWrapper::Import(unsigned char, unsigned long&) + 7108
31  libsc.dylib                   	0x000000017eaf3867 0x17eacf000 + 149607
32  libsc.dylib                   	0x000000017eaf3ae9 ScDocShell::Load(SfxMedium&) + 249
33  libsfx.dylib                  	0x000000010a56e998 SfxObjectShell::LoadOwnFormat(SfxMedium&) + 408
34  libsfx.dylib                  	0x000000010a55d9e0 SfxObjectShell::DoLoad(SfxMedium*) + 5456
35  libsfx.dylib                  	0x000000010a5a2d15 SfxBaseModel::load(com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 469
36  libsfx.dylib                  	0x000000010a615094 SfxFrameLoader_Impl::load(com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&, com::sun::star::uno::Reference<com::sun::star::frame::XFrame> const&) + 3780
37  libfwk.dylib                  	0x000000010e540fb8 framework::LoadEnv::impl_loadContent() + 3816
38  libfwk.dylib                  	0x000000010e53be56 framework::LoadEnv::startLoading() + 438
39  libfwk.dylib                  	0x000000010e53aef3 framework::LoadEnv::loadComponentFromURL(com::sun::star::uno::Reference<com::sun::star::frame::XComponentLoader> const&, com::sun::star::uno::Reference<com::sun::star::lang::XMultiServiceFactory> const&, rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 227
40  libfwk.dylib                  	0x000000010e585d37 framework::Desktop::loadComponentFromURL(rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 327
41  libfwk.dylib                  	0x000000010e585e82 non-virtual thunk to framework::Desktop::loadComponentFromURL(rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 18
42  libcalc.dylib                 	0x00000001155a07d9 connectivity::calc::OCalcConnection::acquireDoc() + 1545
43  libcalc.dylib                 	0x00000001155a0004 connectivity::calc::OCalcConnection::construct(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 644
44  libcalc.dylib                 	0x00000001155a2a01 connectivity::calc::ODriver::connect(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 113
45  libcalc.dylib                 	0x00000001155a2b82 non-virtual thunk to connectivity::calc::ODriver::connect(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 18
46  libdbpool2.dylib              	0x0000000115549b87 connectivity::OPoolCollection::getConnectionWithInfo(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 215
47  libdbpool2.dylib              	0x000000011554a0f2 non-virtual thunk to connectivity::OPoolCollection::getConnectionWithInfo(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 18
48  libdba.dylib                  	0x00000001674d9c9e dbaccess::ODatabaseSource::buildLowLevelConnection(rtl::OUString const&, rtl::OUString const&) + 4398
49  libdba.dylib                  	0x00000001674d6f53 dbaccess::ODatabaseSource::buildIsolatedConnection(rtl::OUString const&, rtl::OUString const&) + 35
50  libdba.dylib                  	0x00000001674d69bf dbaccess::OSharedConnectionManager::getConnection(rtl::OUString const&, rtl::OUString const&, rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&, dbaccess::ODatabaseSource*) + 1279
51  libdba.dylib                  	0x00000001674de5ef dbaccess::ODatabaseSource::getConnection(rtl::OUString const&, rtl::OUString const&, unsigned char) + 351
52  libdba.dylib                  	0x00000001674ddba0 dbaccess::ODatabaseSource::connectWithCompletion(com::sun::star::uno::Reference<com::sun::star::task::XInteractionHandler> const&, unsigned char) + 160
53  libdba.dylib                  	0x00000001674de447 non-virtual thunk to dbaccess::ODatabaseSource::connectWithCompletion(com::sun::star::uno::Reference<com::sun::star::task::XInteractionHandler> const&) + 23
54  libsw.dylib                   	0x0000000168490c13 SwNewDBMgr::GetConnection(String const&, com::sun::star::uno::Reference<com::sun::star::sdbc::XDataSource>&) + 659
55  libsw.dylib                   	0x00000001684aec1b SwMailMergeConfigItem::GetResultSet() const + 91
56  libsw.dylib                   	0x00000001684b0b70 SwMailMergeConfigItem::IsAddressFieldsAssigned() const + 32
57  libswui.dylib                 	0x00000001152cf169 SwMailMergeWizard::UpdateRoadmap() + 105
58  libswui.dylib                 	0x00000001152cf6ff SwMailMergeWizard::enterState(short) + 367
59  libswui.dylib                 	0x00000001152cef36 SwMailMergeWizard::SwMailMergeWizard(SwView&, SwMailMergeConfigItem&) + 1318
60  libswui.dylib                 	0x00000001152f97d9 SwAbstractDialogFactory_Impl::CreateMailMergeWizard(SwView&, SwMailMergeConfigItem&) + 57
61  libsw.dylib                   	0x000000016844f2b9 SwModule::ExecOther(SfxRequest&) + 3385
62  libsfx.dylib                  	0x000000010a649187 SfxDispatcher::Call_Impl(SfxShell&, SfxSlot const&, SfxRequest&, unsigned char) + 1047
63  libsfx.dylib                  	0x000000010a442111 SfxBindings::Execute_Impl(SfxRequest&, SfxSlot const*, SfxShell*) + 961
64  libsfx.dylib                  	0x000000010a4572e8 SfxDispatchController_Impl::dispatch(com::sun::star::util::URL const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&, com::sun::star::uno::Reference<com::sun::star::frame::XDispatchResultListener> const&) + 4664
65  libsfx.dylib                  	0x000000010a455f7a SfxOfficeDispatch::dispatch(com::sun::star::util::URL const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 298
66  libfwk.dylib                  	0x000000010e624f8c framework::MenuBarManager::Select(Menu*) + 2300
67  libfwk.dylib                  	0x000000010e624689 framework::MenuBarManager::LinkStubSelect(void*, void*) + 9
68  libvcl.dylib                  	0x000000010bb23c01 Menu::Select() + 177
69  libvcl.dylib                  	0x000000010bb23b45 Menu::LinkStubImplCallSelect(void*, void*) + 21
70  libvcl.dylib                  	0x000000010bb9feba ImplWindowFrameProc(Window*, SalFrame*, unsigned short, void const*) + 5818
71  libvcl.dylib                  	0x000000010b8ccd87 AquaSalInstance::Yield(bool, bool) + 375
72  libvcl.dylib                  	0x000000010b9078cb Application::Yield(bool) + 91
73  libvcl.dylib                  	0x000000010b907857 Application::Execute() + 39
74  libsofficeapp.dylib           	0x0000000109f43f12 desktop::Desktop::Main() + 11698
75  libvcl.dylib                  	0x000000010b90d3ba ImplSVMain() + 74
76  libvcl.dylib                  	0x000000010b8cca20 AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 96
77  libvcl.dylib                  	0x000000010bbb032d -[VCL_NSApplication sendEvent:] + 77
78  com.apple.AppKit              	0x00007fff35fffda7 -[NSApplication run] + 707
79  com.apple.AppKit              	0x00007fff35ff195d NSApplicationMain + 777
80  libvcl.dylib                  	0x000000010b8cb6f7 ImplSVMainHook(unsigned char*) + 183
81  libvcl.dylib                  	0x000000010b90e001 SVMain() + 17
82  libsofficeapp.dylib           	0x0000000109f6b7b8 soffice_main + 136
83  org.openoffice.script         	0x0000000109d50eb0 main + 16
84  org.openoffice.script         	0x0000000109d50e94 start + 52

Thread 1:
0   libsystem_kernel.dylib        	0x00007fff70287916 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff70348040 _pthread_cond_wait + 701
2   libuno_sal.dylib.3            	0x0000000109d86474 0x109d53000 + 210036
3   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
4   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	0x00007fff70284166 mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff702846cc mach_msg + 60
2   com.apple.CoreFoundation      	0x00007fff38dfb36b __CFRunLoopServiceMachPort + 322
3   com.apple.CoreFoundation      	0x00007fff38dfa907 __CFRunLoopRun + 1695
4   com.apple.CoreFoundation      	0x00007fff38df9fe3 CFRunLoopRunSpecific + 499
5   com.apple.AppKit              	0x00007fff3600ddba _NSEventThread + 132
6   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
7   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 3:
0   libsystem_kernel.dylib        	0x00007fff702882ea __accept + 10
1   libuno_sal.dylib.3            	0x0000000109d5efeb osl_acceptPipe + 27
2   libvos3s5abi.dylib            	0x000000010be5dd64 vos::OPipe::accept(vos::OStreamPipe&) + 36
3   libsofficeapp.dylib           	0x0000000109f69e5b desktop::OfficeIPCThread::run() + 5323
4   libvos3s5abi.dylib            	0x000000010be5950f vos::threadWorkerFunction_impl(void*) + 15
5   libuno_sal.dylib.3            	0x0000000109d59855 0x109d53000 + 26709
6   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
7   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 4:
0   libsystem_kernel.dylib        	0x00007fff70287916 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff70348040 _pthread_cond_wait + 701
2   libuno_sal.dylib.3            	0x0000000109d55dce osl_waitCondition + 174
3   updchk.uno.dylib              	0x000000016635baee 0x166353000 + 35566
4   libsofficeapp.dylib           	0x0000000109f845af threadFunc + 15
5   libuno_sal.dylib.3            	0x0000000109d59855 0x109d53000 + 26709
6   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
7   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 5:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 6:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 8:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 10:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 11 Crashed:
0   libsystem_c.dylib             	0x00007fff70212ad4 __abort + 169
1   libsystem_c.dylib             	0x00007fff70212a2b abort + 135
2   libsystem_c.dylib             	0x00007fff70211cd6 __assert_rtn + 314
3   com.apple.AppKit              	0x00007fff360f6608 NSViewSetCurrentlyBuildingLayerTreeForDisplay + 210
4   com.apple.AppKit              	0x00007fff360f6424 NSViewBuildLayerTreeForDisplay + 54
5   com.apple.AppKit              	0x00007fff360f6355 -[NSWindow displayIfNeeded] + 191
6   libvcl.dylib                  	0x000000010bbb93d1 -[SalFrameWindow displayIfNeeded] + 97
7   com.apple.AppKit              	0x00007fff360f61ef __NSWindowGetDisplayCycleObserverForDisplay_block_invoke + 646
8   com.apple.AppKit              	0x00007fff360f1cc8 NSDisplayCycleObserverInvoke + 155
9   com.apple.AppKit              	0x00007fff360f188f NSDisplayCycleFlush + 977
10  com.apple.QuartzCore          	0x00007fff44642c6e CA::Transaction::run_commit_handlers(CATransactionPhase) + 100
11  com.apple.QuartzCore          	0x00007fff446425c0 CA::Transaction::commit() + 224
12  com.apple.QuartzCore          	0x00007fff4466d112 CA::Transaction::release_thread(void*) + 206
13  libsystem_pthread.dylib       	0x00007fff703453cf _pthread_tsd_cleanup + 551
14  libsystem_pthread.dylib       	0x00007fff7034812f _pthread_exit + 70
15  libsystem_pthread.dylib       	0x00007fff70347d41 _pthread_start + 136
16  libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 12:
0   libsystem_kernel.dylib        	0x00007fff70287916 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff70348040 _pthread_cond_wait + 701
2   libuno_sal.dylib.3            	0x0000000109d55dce osl_waitCondition + 174
3   configmgr.uno.dylib           	0x0000000113a7fe23 configmgr::Components::WriteThread::run() + 35
4   libsofficeapp.dylib           	0x0000000109f845af threadFunc + 15
5   libuno_sal.dylib.3            	0x0000000109d59855 0x109d53000 + 26709
6   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
7   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 11 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000003  rcx: 0x00007fff7028a46a  rdx: 0x0000000000000000
  rdi: 0x0000000000000003  rsi: 0x000070000197a960  rbp: 0x000070000197a990  rsp: 0x000070000197a950
   r8: 0x0000000000000000   r9: 0x0000000000989680  r10: 0x000070000197b0ac  r11: 0x0000000000000246
  r12: 0x000070000197a960  r13: 0x0000000114e71000  r14: 0x000070000197a958  r15: 0x0000000000000006
  rip: 0x00007fff70212ad4  rfl: 0x0000000000010246  cr2: 0x00000001a9e2a033
  
Logical CPU:     0
Error Code:      0x00000000
Trap Number:     6


External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 486
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=722.1M resident=0K(0%) swapped_out_or_unallocated=722.1M(100%)
Writable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
ATS (font support)                32.6M      246 
ATS (font support) (reserved)        4K        1         reserved VM address space (unallocated)
Accelerate framework               384K        3 
Activity Tracing                   256K        1 
CG backing stores                150.4M       11 
CG image                          2128K       12 
CG raster data                       8K        1 
CoreAnimation                      416K       26 
CoreGraphics                         8K        1 
CoreImage                           36K        5 
CoreUI image data                 2792K       22 
Foundation                          24K        2 
Kernel Alloc Once                    8K        1 
MALLOC                           683.6M      158 
MALLOC guard page                   32K        8 
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
Memory Tag 242                      12K        1 
STACK GUARD                       56.0M       13 
Stack                             14.1M       13 
VM_ALLOCATE                       10.1M      161 
__DATA                            37.1M      490 
__DATA_CONST                        36K        4 
__FONT_DATA                          4K        1 
__LINKEDIT                       395.7M      134 
__OBJC_RO                         32.0M        1 
__OBJC_RW                         1780K        2 
__TEXT                           326.3M      455 
__UNICODE                          564K        1 
mapped file                        1.2G      496 
shared memory                      660K       19 
===========                     =======  ======= 
TOTAL                              3.3G     2290 
TOTAL, minus reserved VM space     2.9G     2290 

Model: MacBookPro15,1, 8 processors, 8-Core Intel Core i9, 2.3 GHz, 16 GB, SMC 
Graphics: kHW_IntelUHDGraphics630Item, Intel UHD Graphics 630, spdisplays_builtin
Graphics: kHW_AMDRadeonPro560XItem, Radeon Pro 560X, spdisplays_pcie_device, 4 GB
Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, DDR4, 2400 MHz, Micron, 8ATF1G64HZ-2G6E1
Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, DDR4, 2400 MHz, Micron, 8ATF1G64HZ-2G6E1
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Oct 19 2019 15:33:10 version 9.113.2.0.32.5.39 FWID 01-5eb3e1fa
Bluetooth: Version 7.0.1f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.1 Bus
USB Device: Apple T2 Bus
USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 47.3
Thunderbolt Bus: MacBook Pro, Apple Inc., 47.3
Last edited by robleyd on Wed Nov 27, 2019 5:16 am, edited 1 time in total.
Reason: Add code tags
Open Office 4.1.7 on Mac Catalina
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RusselB
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Posts: 6646
Joined: Fri Jan 03, 2014 7:31 am
Location: Sarnia, ON

Re: [Solved] Mail Merge Wizard crashes app immediately

Post by RusselB »

Most of the time when we refer to creating a new profile, we're referring to the OpenOffice User Profile.
More information on that is located in [Tutorial]The OpenOffice User Profile

Off topic, but those stats on your system are sweeet!
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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