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View comments grayed out

PostPosted: Fri Mar 16, 2018 9:15 pm
by desyrae
I have been sent an edited manuscript in Word. The document opens but no comments are visible. Comments are grayed out under View and navigator says there are 0 comments. This manuscript definitely has comments (notes) so I'm at a loss here. How do I retrieve them? I'm on a Mac 10.6.8 and have been working on this problem for days with no luck. Please help.

Re: view comments grayed out

PostPosted: Fri Mar 16, 2018 9:20 pm
by RoryOF
OO greys out the Comments selection when it knows there are no comments, so it is telling you that it cannot see any.

Try a later version of OO, or else LibreOffice.

Re: view comments grayed out

PostPosted: Fri Mar 16, 2018 9:31 pm
by desyrae
Will another version work on a Mac 10.6.8? I can see tiny icons where editing comments would most likely be, so there's something there and this document was sent from a reputable source. Does this have something to do with some Macros being disabled? I changed the security on that but no help. Thank you for responding so quickly.

Re: view comments grayed out

PostPosted: Fri Mar 16, 2018 9:37 pm
by RoryOF
I cannot say which versions of OO/LO will run on 10.6.8, as I have no Mac experience. In what format is the file - .doc, .docx .odt ...?

Re: View comments grayed out

PostPosted: Sun Mar 18, 2018 6:17 pm
by MrProgrammer
Hi, and welcome to the forum.

desyrae wrote:Will another version work on a Mac 10.6.8?
[Tutorial] Mac FAQ Q41/A41

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.