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Mail merge

PostPosted: Wed Oct 24, 2018 11:23 pm
by only1ces
Hello,
When I open the mail merge wizard the app crashes. Can anyone help me out?

Re: Mail merge

PostPosted: Thu Oct 25, 2018 1:05 pm
by John_Ha
Welcome to the forum.

1. Reboot and try again

2. Do you have 32 bit Java installed - I think the Wizard needs it.

As a new poster you will find much useful information in the Writer FAQ, the Writer Tutorials, the up to date Writer guide and the Writer Manual. May I suggest you bookmark the pages.

See Chapter 11 - Using Mail Merge ... and be sure to register a database.

Press F1 to access the Help screen and search for your problem

The chapter headings in the manual are:

1 - Introducing Writer
2 - Setting up Writer
3 - Working with Text
4 - Formatting Pages
5 - Printing, Exporting, Faxing and E-Mailing
6 - Introduction to Styles
7 - Working with Styles
8 - Working with Graphics
9 - Working with Tables
10 - Working with Templates
11 - Using Mail Merge
12 - Tables of Contents, Indexes and Bibliographies
13 - Working with Master Documents
14 - Working with Fields
15 - Using Forms in Writer
16 - Customizing Writer – Keyboard shortcuts.

When a pop-up window opens, click the Help button for extensive help on that function - it is often more comprehensive than the manual.

Re: Mail merge

PostPosted: Thu Oct 25, 2018 4:00 pm
by MrProgrammer
Hi, and welcome to the forum. I use Mail Merge on MacOS and do not have the difficulty which you report.

only1ces wrote:When I open the mail merge wizard the app crashes.
For Mac, the standard advice for crash difficulty is in [Tutorial] Mac FAQ Q02/A02. If it were me, I'd immediately determine if the problem is reproducible with the Guest User account. If you've upgraded your Mac's operating system recently, see Q15/A15.

John_Ha wrote:Do you have 32 bit Java installed - I think the Wizard needs it?
I agree that the wizard may need Java. However John_Ha may not have noticed you are using MacOS, and on that platform OpenOffice is 64-bit. Read Q06/A06. (file is a command which reports the characteristics of the specified file.)
Screen Shot 2018-10-25 at 08.52.42 .png

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.

Re: Mail merge

PostPosted: Fri Oct 26, 2018 1:00 pm
by John_Ha
MrProgrammer wrote: John_Ha may not have noticed you are using MacOS, and on that platform OpenOffice is 64-bit.

Good catch! I missed it was on a Mac.

Re: Mail merge

PostPosted: Mon Oct 29, 2018 7:44 pm
by only1ces
Thank you! I will give it a try and let you know how if I have success.