[Solved] Mail merge

Issues installing under the Mac OSX - X11 - Aqua
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only1ces
Posts: 2
Joined: Wed Oct 24, 2018 11:17 pm

[Solved] Mail merge

Post by only1ces »

Hello,
When I open the mail merge wizard the app crashes. Can anyone help me out?
Last edited by MrProgrammer on Sun Jan 03, 2021 9:16 pm, edited 1 time in total.
Reason: Tagged ✓ [Solved]
Openoffice 4.1.5 on mac os
John_Ha
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Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: Mail merge

Post by John_Ha »

Welcome to the forum.

1. Reboot and try again

2. Do you have 32 bit Java installed - I think the Wizard needs it.

As a new poster you will find much useful information in the Writer FAQ, the Writer Tutorials, the up to date Writer guide and the Writer Manual. May I suggest you bookmark the pages.

See Chapter 11 - Using Mail Merge ... and be sure to register a database.

Press F1 to access the Help screen and search for your problem

The chapter headings in the manual are:

1 - Introducing Writer
2 - Setting up Writer
3 - Working with Text
4 - Formatting Pages
5 - Printing, Exporting, Faxing and E-Mailing
6 - Introduction to Styles
7 - Working with Styles
8 - Working with Graphics
9 - Working with Tables
10 - Working with Templates
11 - Using Mail Merge
12 - Tables of Contents, Indexes and Bibliographies
13 - Working with Master Documents
14 - Working with Fields
15 - Using Forms in Writer
16 - Customizing Writer – Keyboard shortcuts.

When a pop-up window opens, click the Help button for extensive help on that function - it is often more comprehensive than the manual.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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MrProgrammer
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Location: Wisconsin, USA

Re: Mail merge

Post by MrProgrammer »

Hi, and welcome to the forum. I use Mail Merge on MacOS and do not have the difficulty which you report.
only1ces wrote:When I open the mail merge wizard the app crashes.
For Mac, the standard advice for crash difficulty is in [Tutorial] Mac FAQ Q02/A02. If it were me, I'd immediately determine if the problem is reproducible with the Guest User account. If you've upgraded your Mac's operating system recently, see Q15/A15.
John_Ha wrote:Do you have 32 bit Java installed - I think the Wizard needs it?
I agree that the wizard may need Java. However John_Ha may not have noticed you are using MacOS, and on that platform OpenOffice is 64-bit. Read Q06/A06. (file is a command which reports the characteristics of the specified file.)
Screen Shot 2018-10-25 at 08.52.42 .png
If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
John_Ha
Volunteer
Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: Mail merge

Post by John_Ha »

MrProgrammer wrote: John_Ha may not have noticed you are using MacOS, and on that platform OpenOffice is 64-bit.
Good catch! I missed it was on a Mac.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
only1ces
Posts: 2
Joined: Wed Oct 24, 2018 11:17 pm

Re: Mail merge

Post by only1ces »

Thank you! I will give it a try and let you know how if I have success.
Openoffice 4.1.5 on mac os
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