Apache OpenOffice Community Forum

Hello,
When I open the mail merge wizard the app crashes. Can anyone help me out?

Welcome to the forum.

1. Reboot and try again

2. Do you have 32 bit Java installed - I think the Wizard needs it.

As a new poster you will find much useful information in the Writer FAQ, the Writer Tutorials, the up to date Writer guide and the Writer Manual. May I suggest you bookmark the pages.

See Chapter 11 - Using Mail Merge ... and be sure to register a database.

Press F1 to access the Help screen and search for your problem

The chapter headings in the manual are:

1 - Introducing Writer
2 - Setting up Writer
3 - Working with Text
4 - Formatting Pages
5 - Printing, Exporting, Faxing and E-Mailing
6 - Introduction to Styles
7 - Working with Styles
8 - Working with Graphics
9 - Working with Tables
10 - Working with Templates
11 - Using Mail Merge
12 - Tables of Contents, Indexes and Bibliographies
13 - Working with Master Documents
14 - Working with Fields
15 - Using Forms in Writer
16 - Customizing Writer – Keyboard shortcuts.

When a pop-up window opens, click the Help button for extensive help on that function - it is often more comprehensive than the manual.

Hi, and welcome to the forum. I use Mail Merge on MacOS and do not have the difficulty which you report.

only1ces wrote:When I open the mail merge wizard the app crashes.

For Mac, the standard advice for crash difficulty is in [Tutorial] Mac FAQ Q02/A02. If it were me, I'd immediately determine if the problem is reproducible with the Guest User account. If you've upgraded your Mac's operating system recently, see Q15/A15.

John_Ha wrote:Do you have 32 bit Java installed - I think the Wizard needs it?

I agree that the wizard may need Java. However John_Ha may not have noticed you are using MacOS, and on that platform OpenOffice is 64-bit. Read Q06/A06. (file is a command which reports the characteristics of the specified file.) If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.

MrProgrammer wrote: John_Ha may not have noticed you are using MacOS, and on that platform OpenOffice is 64-bit.

Good catch! I missed it was on a Mac.

Thank you! I will give it a try and let you know how if I have success.