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Microsoft interfering?

PostPosted: Wed Oct 10, 2018 6:15 pm
by writerman
I had problems with my Microsoft Office 2011 software. To resolve the problem Microsoft needed access to my computer which I granted. Since then I have not been able to access my Open Office suite so I binned it and started again. Now I cannot even download Open Office. Anyone else had this problem?

Re: Microsoft interfering?

PostPosted: Thu Oct 11, 2018 12:32 am
by RusselB
This has been reported many times, and isn't a Microsoft issue, but is an Apple issue.
The Apple Gatekeeper program is what is preventing you from downloading.
You need to change the settings (I don't use an Apple computer, so I don't know what or how) to the Gatekeeper program so that is allows the installation from non Apple sites (or however they term it... you'll have to use some common sense).

Re: Microsoft interfering?

PostPosted: Thu Oct 11, 2018 5:54 pm
by MrProgrammer
Hi, and welcome to the forum.

writerman wrote:Now I cannot even download Open Office.
You will need to be more specific about exactly why you "cannot download Open Office". Downloading software is performed with MacOS. If you are having trouble with MacOS, perhaps you should contact Apple or consult one of the forums for Apple software.

As a start, read [Tutorial] Mac FAQ Q03/A03 and Q05/A05. If those don't seem to apply to your situation, review the other solutions in that tutorial. Otherwise search for similar topics in this forum using the Search This Forum box. Currently you are the only person who knows the symptoms you're experiencing.

RusselB wrote:The Apple Gatekeeper program is what is preventing you from downloading.
No, Gatekeeper prevents one from running the new software, but it doesn't prevent downloading or installing the software. Details for dealing with Gatekeeper, and many other Mac-specific situations are in Mac FAQ.

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.

Re: Microsoft interfering?

PostPosted: Thu Oct 11, 2018 7:31 pm
by John_Ha
writerman wrote: Microsoft needed access to my computer which I granted. Since then I have not been able to access my Open Office suite

Probably all that happened was Microsoft gave MS Office all its default file settings ... which includes .odt files, so clicking a .odt file opens it with MS Word.

When you install AOO you need to give AOO all its default files.

Re: Microsoft interfering?

PostPosted: Sun Oct 14, 2018 4:17 pm
by writerman
Thanks everybody. I thought this was a bit odd as I never had any problems downloading or using the programme until after the remote installation of Office. I'l check out all of your suggestions and see if I can fix it. It's a bit annoying because the Open Office word programme is so much better than the Microsoft programme. If I fail to download or run AOO it I'll be back for more advice.