Stuck in file recovery mode

Issues installing under the Mac OSX - X11 - Aqua

Stuck in file recovery mode

Postby elleinad » Sun May 27, 2018 6:44 pm

Hi there,

I can't open or close any of my OO files. When I try to open OO, it goes into "document recovery mode" but doesn't actually recover anything, and I have to force quit to get out of it. I would appreciate any help anyone has to offer.
I am on a 2008 macbook running OSX 10.11.6 using OO 4.1.3

The message when I try to open is as follows:
"Document recovery:
Press 'start recovery' to start the recovery process of the documents listed below.
The 'status' column shows whether your document can be recovered"

If I try to recover the files, it freezes, and if I don't, it also freezes.

thank you
Open Office 4.1.3 on Mac OSX 10.11.6
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Re: Stuck in file recovery mode

Postby Hagar Delest » Sun May 27, 2018 9:46 pm

Hi and welcome to the forum!

Try first to reset your OpenOffice user profile.
If no change, see if you see a ~.lock.filename (hidden) file in the same directory than the document you are trying to open. If so, delete it.

Please add [Solved] at the beginning of the title in your first post (top of the topic) with the edit button if your issue has been fixed.
LibreOffice 6.4.6 on Xubuntu 20.04 and Windows 10.
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Re: Stuck in file recovery mode

Postby elleinad » Mon May 28, 2018 1:52 am

Hi Hagar,

Thank you for the reply. Unfortunately neither of these methods worked, though I am able to at least open other files now, the main document I am trying to open is still in recovery mode and frozen. :(
Open Office 4.1.3 on Mac OSX 10.11.6
elleinad
 
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Joined: Sun May 27, 2018 6:36 pm

Re: Stuck in file recovery mode

Postby Hagar Delest » Mon May 28, 2018 8:07 am

Then I fear it's dead. See if that helps: [Tutorial] How to find and un-delete Writer temporary files
LibreOffice 6.4.6 on Xubuntu 20.04 and Windows 10.
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Re: Stuck in file recovery mode

Postby John_Ha » Mon May 28, 2018 11:52 am

Upload the file showing the problem so that it can be analysed. Use the Upload attachment tab below where you type (128 kB max) or use a file share site for a larger file.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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