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[Solved] Keeps crashing

PostPosted: Mon Sep 18, 2017 8:13 pm
by ohwendywon
Hello. I am trying to export a text doc as a pdf and OpenOffice keeps crashing. It was working fine yesterday. I even updated to the latest version but this did not solve the problem. The following is what I get for details. Suggestions? Thank you!

Process: soffice [3524]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier: org.openoffice.script
Version: 4.1.3 (???)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: soffice [3524]
User ID: 501

Date/Time: 2017-09-18 11:02:44.310 -0700
OS Version: Mac OS X 10.10.5 (14F2511)
Report Version: 11
Anonymous UUID: 4B03378C-CDCA-D182-97EA-E521CC061A85

Sleep/Wake UUID: 5E10264B-BD9C-407B-9B2A-3F905A4C207B

Time Awake Since Boot: 18000 seconds
Time Since Wake: 2300 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Re: Keeps crashing

PostPosted: Tue Sep 19, 2017 2:09 am
by MrProgrammer
Hi, and welcome to the forum.

ohwendywon wrote:I am trying to export a text doc as a pdf and OpenOffice keeps crashing
Try one or more of these:
• Reboot your Mac
[Tutorial] Mac FAQ, Q02/A02
• Try to reproduce the problem on the Guest Account, Q28/A28 above
• Try different combinations of selections in the File → Export as PDF dialog
• File → Print → PDF → Save as PDF

To see the PDF button in the last suggestion you need to uncheck option (Q00/A00 above) OpenOffice → General → Use OpenOffice dialogs. Other people may have the same question as you do, so please indicate which suggestion was successful.

ohwendywon wrote:Process: soffice [3524]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
That sort of information is only helpful to a developer, and you won't find one here. It's as meaningless to me as it is to you. This is a user-to-user forum.

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.

Re: Keeps crashing

PostPosted: Tue Sep 19, 2017 4:27 pm
by John_Ha
Try this file - does it work?

Re: Keeps crashing

PostPosted: Wed Sep 20, 2017 5:43 am
by ohwendywon
Thank you, MrProgrammer. I tried the print and then save as PDF and it worked. Kept crashing otherwise but I appreciate the work-around. That really helped.

John_Ha,
Yes! I tried your file today and it worked. Now I can export my other files as well. Thank you