[Solved] Crash exporting Writer document as PDF

Issues installing under the Mac OSX - X11 - Aqua
Post Reply
ohwendywon
Posts: 2
Joined: Mon Sep 18, 2017 8:08 pm

[Solved] Crash exporting Writer document as PDF

Post by ohwendywon »

Hello. I am trying to export a text doc as a pdf and OpenOffice keeps crashing. It was working fine yesterday. I even updated to the latest version but this did not solve the problem. The following is what I get for details. Suggestions? Thank you!

Process: soffice [3524]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier: org.openoffice.script
Version: 4.1.3 (???)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: soffice [3524]
User ID: 501

Date/Time: 2017-09-18 11:02:44.310 -0700
OS Version: Mac OS X 10.10.5 (14F2511)
Report Version: 11
Anonymous UUID: 4B03378C-CDCA-D182-97EA-E521CC061A85

Sleep/Wake UUID: 5E10264B-BD9C-407B-9B2A-3F905A4C207B

Time Awake Since Boot: 18000 seconds
Time Since Wake: 2300 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Last edited by MrProgrammer on Sat Nov 28, 2020 1:00 am, edited 2 times in total.
Reason: tagged [Solved].
OpenOffice 4.1.3 on MacOS X Yosemite 10.10.5
User avatar
MrProgrammer
Moderator
Posts: 4905
Joined: Fri Jun 04, 2010 7:57 pm
Location: Wisconsin, USA

Re: Keeps crashing

Post by MrProgrammer »

Hi, and welcome to the forum.
ohwendywon wrote:I am trying to export a text doc as a pdf and OpenOffice keeps crashing
Try one or more of these:
• Reboot your Mac
[Tutorial] Mac FAQ, Q02/A02
• Try to reproduce the problem on the Guest Account, Q28/A28 above
• Try different combinations of selections in the File → Export as PDF dialog
• File → Print → PDF → Save as PDF

To see the PDF button in the last suggestion you need to uncheck option (Q00/A00 above) OpenOffice → General → Use OpenOffice dialogs. Other people may have the same question as you do, so please indicate which suggestion was successful.
ohwendywon wrote:Process: soffice [3524]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
That sort of information is only helpful to a developer, and you won't find one here. It's as meaningless to me as it is to you. This is a user-to-user forum.

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
John_Ha
Volunteer
Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: Keeps crashing

Post by John_Ha »

Try this file - does it work?
Attachments
test.odt
(11.78 KiB) Downloaded 279 times
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
ohwendywon
Posts: 2
Joined: Mon Sep 18, 2017 8:08 pm

Re: Keeps crashing

Post by ohwendywon »

Thank you, MrProgrammer. I tried the print and then save as PDF and it worked. Kept crashing otherwise but I appreciate the work-around. That really helped.

John_Ha,
Yes! I tried your file today and it worked. Now I can export my other files as well. Thank you
OpenOffice 4.1.3 on MacOS X Yosemite 10.10.5
Post Reply