SlvrLdy wrote:When I try to open my odt file from the finder window, and I double click, I get this message: Open Officer quit unexpectedly.
Review instructions for instructing Finder how to open an ODT file:
Here are instructions to change the association for all files of the same type.
SlvrLdy wrote:I can download and install the program again and it will work for that one time, however, the next day when I go to double click again, it crashes before opening.
Reinstalling the program is unlikely to correct the difficulty you're having.
John_Ha wrote:Is it the Mac equivalent of multiple instances of soffice.exe / soffice.bin?
That issue doesn't seem to affect Macs.
SlvrLdy wrote:I don't understand this, but does it make sense to anyone else?
That 1100 line report is created by Apple for the software's developer when a program fails. There are no software developers here. We're all Open Office
users, just like you, and posting that data here is not helpful.
John_Ha wrote:Have you got something like TaskManager on Windows which shows all the processing running? If so, check to see how many soffice.exe, soffice.bin and swriter.exe processes are running. There should be only one of each.
Mac's have an equivalent to the Task Manager on Windows, but it will never show any soffice.exe, soffice.bin or swriter.exe processes since those modules are for Windows only. There are
never fooxxxxx.exe files on Macs. EXE files are only for Windows.
SlvrLdy wrote:I have,however, posted a question in the Mac forum
Give us a link to that post so we can see what's being discussed there. I'm not helping further until I see that link.
robleyd wrote:Note the comment about the user profile (which is actually a number of files and directories) being hidden by default
On a Mac, the user profile is not hidden though you do have to use the Option key, as discussed in the tutorial, to see the Library folder in the Go menu.
John_Ha wrote:Tools (Preferences on Mac?) > Options > OpenOffice > Paths ..., will give the paths you are using.
Tools → Options on other platforms becomes Open Office → Preferences on a Mac. You won't use the Options menu.
SlvrLdy wrote:The answer to your question above (Are you saying that after starting AOO you could open your .odt file by File > Open; but you could not open it by double clicking it?) is "yes".
This suggests to me that the problem is with the file association in Finder, not with Open Office. So the first priority is to review the tutorial about setting file associations. I gave you a link earlier. Another idea is to
reset Finder's "user profile" (Property List → plist) since that may be where the trouble is. I'm not recommending doing that, just giving you a link to read. Or you could try to reproduce the problem
using the Guest account. There's additional discussion in that link. The Guest sccount runs with a fresh Open Office user profile and a fresh Finder plist. If double click from Finder works in the Guest account, that suggests that the account you normally use on your Mac is damaged in some way.
SlvrLdy wrote:I don't have an "installed icon" on my desktop.
You'd normally launch Open Office from the Dock, not the Desktop, if it's something you use often. If you're unfamilar with doing that you need to borrow an "Intro to Mac"-type book from your library, even a small one or an older one, and review it. Basics like this haven't changed in many years.
SlvrLdy wrote:I have to hold my ctrl key, so the "mac" lets me open a program that is "from an unidentified developer".
You should only have to do that one per installation, not every time. Did you really
install Open Office, or are you opening it from the disk image file?
John_Ha wrote:I do not think doing what you did completely uninstalls AOO
For Open Office on a Mac, simply dragging the application to the Trash is sufficient. There is no need to do tasks with Preferences, Kernel Extensions, Hidden Files, etc. You could empty the Trash, but that's not needed to uninstall Open Office after trashing it. You could reboot, but only if you're having difficulty trashing it. Just drag OpenOffice.app to the Trash and Open Office is uninstalled. But if you're planning to
reinstall Open Office, especially if that is a new version, a fresh user profile is a good idea.
SlvrLdy wrote:I guess for now, I will not be double-clicking on the files.
So, Open Office is fine. Reinstalling or profile resets won't help. Double clicking a file to launch an application is a function of OS X, not Open Office.
John_Ha wrote:You need to find a way to associate the .odt file qualifier with soffice.exe
Once again, there is no soffice.exe on a Mac. I understand that you're trying to help, John, but giving Windows advice to Mac users is confusing.
SlvrLdy wrote:I'm working on a MacBook Pro with …
Fix this, please, in the forum's User Control Panel → Profile → Edit Signature.