[Dropped] OpenOffice crash during PDF export or copy/paste

Issues installing under the Mac OSX - X11 - Aqua
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eddash
Posts: 3
Joined: Wed Sep 29, 2021 11:04 pm

[Dropped] OpenOffice crash during PDF export or copy/paste

Post by eddash »

Hi experts,

for some time I experience crashes under various circumstances.
E.g. export as pdf, copy paste of text and so on.
In most cases it just hangs and the pointer shows the rotating color circle.
One has to force stop the program.
in some cases the fatal error window is shown.
Not possible to identify a common cause.
Any hints for logging to be able to identify the crash cause are welcome?
Same issue with LibreOffice, so could be a general thing.
For used version see footer.
Thanks in advance.

Cheers
Andy
OpenOffice 4.1.10, Big Sur 11.6
eddash
Posts: 3
Joined: Wed Sep 29, 2021 11:04 pm

Re: OpenOffice crash

Post by eddash »

After update to Big Sur 11.6 no changes. Still crashing as explained.
OpenOffice 4.1.10, Big Sur 11.6
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MrProgrammer
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Posts: 4908
Joined: Fri Jun 04, 2010 7:57 pm
Location: Wisconsin, USA

Re: OpenOffice crash

Post by MrProgrammer »

I do not experience this problem. Read these posts about similar difficulties. Perhaps one will match your symptoms. Review [Tutorial] Mac FAQ, especially Q02/A02, Q28/A28, and Q59/A59. For problems with PDF creation, see Q36/A36. If you solve the problem, I am interested in how you did that so I can update Mac FAQ.

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.

18 Feb 2018: OpenOffice 4.1.5 crash on run up on OSX High Sierra
01 Mar 2018: OpenOffice crashes on Mac High Sierra & Sierra
30 May 2018: [Solved] Cannot launch 4.1.5 on High Sierra 10.13.4
29 Jun 2018: [Solved] OpenOffice quit unexpectedly on MacBook
12 Jan 2019: [Solved] Crashes upon opening
21 Jun 2019: OpenOffice will not open at all
26 Sep 2019: Draw crashes the app
17 Nov 2020: Issues with OpenOffice 4 crashing on Mac
18 Nov 2020: [Solved] Crash opening document on MacOS 11.0 (Big Sur)
26 Dec 2020: OpenOffice Apache 4.1.8 on Mac OS 11.1
21 Jun 2021: OpenOffice crashing on Mac
04 Jul 2021: OpenOffice 4.1.2 Fatal Error (central configuration issue)
23 Aug 2021: Error messages, losing documents, contact crashing
20 Sep 2021: OpenOffice Crashing on macOS
26 Sep 2021: Updated Mac...Then Open Office will not open
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
eddash
Posts: 3
Joined: Wed Sep 29, 2021 11:04 pm

Re: OpenOffice crash

Post by eddash »

Hi MrProgrammer,
thx for your reply.
After checking all mentioned issues and possible solutions without success I decided to give it up.
Seems to be better to transform my docs to docx and then use pages.
Maybe the problem will be fixed in later version of open- or libreoffice?
I'll check from time to time.
Thanks and cheers

Andy
OpenOffice 4.1.10, Big Sur 11.6
John_Ha
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Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: OpenOffice crash

Post by John_Ha »

eddash wrote:Not possible to identify a common cause.
Any hints for logging to be able to identify the crash cause are welcome?
Do a test by booting the PC in Safe Mode - google for how.

If that fixes it, it is one of the programs which normally is started when the PC starts which is interfering. Find out which by a process of elimination.

Strange problems are often fixed by resetting the user profile - see Resetting the user profile.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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