Open Office Crashes after Mac Update to 10.15.3

Issues installing under the Mac OSX - X11 - Aqua
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mbr111
Posts: 4
Joined: Sun Jan 26, 2020 8:24 pm

Open Office Crashes after Mac Update to 10.15.3

Post by mbr111 »

Update Mac os to 10.15.3 and opening existing Open Office presentation and drawing files now crashes the program. Opens the file briefly (1-2 seconds), but then crashes the program. Can create a new TEXT file, save and open it, but not presentation or drawing files.
Last edited by MrProgrammer on Mon Feb 03, 2020 10:19 pm, edited 1 time in total.
Reason: Moved from Beginners forum to Mac OSX
OpenOffice 4.1.7 with Mac 10.15.2
Bidouille
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Joined: Mon Nov 19, 2007 10:58 am
Location: France

Re: Open Office Crashes after Mac Update to 10.15.3

Post by Bidouille »

As usual, did you reset your user profile?
viewtopic.php?f=74&t=89283
See FAQ Q02/A02
mbr111
Posts: 4
Joined: Sun Jan 26, 2020 8:24 pm

Re: Open Office Crashes after Mac Update to 10.15.3

Post by mbr111 »

Yes, I reset the profile. Same behavior. Text, database and spreadsheet fine. Drawing and Presentation crash the whole program whether new or existng file.
OpenOffice 4.1.7 with Mac 10.15.2
mbr111
Posts: 4
Joined: Sun Jan 26, 2020 8:24 pm

Re: Open Office Crashes after Mac Update to 10.15.3

Post by mbr111 »

THIS IS PART OF THE ERROR REPORT SENT TO APPLE:
Process: soffice [1964]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier: org.openoffice.script
Version: 4.1.7 (???)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: soffice [1964]
User ID: 501

Date/Time: 2020-02-02 12:08:46.896 -0500
OS Version: Mac OS X 10.15.3 (19D76)
Report Version: 12
Bridge OS Version: 4.2 (17P3050)
Anonymous UUID: 198AA0B8-1C22-437B-D58B-D04F3EE40F8D

Sleep/Wake UUID: 1D61B76F-9C56-4BCA-B0D2-8FA45A185954

Time Awake Since Boot: 18000 seconds
Time Since Wake: 300 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [1964]
OpenOffice 4.1.7 with Mac 10.15.2
Bidouille
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Posts: 575
Joined: Mon Nov 19, 2007 10:58 am
Location: France

Re: Open Office Crashes after Mac Update to 10.15.3

Post by Bidouille »

Verify the MD5 checksum for the downloaded DMG file.
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