Page 1 of 1

OpenOffice fails to open

Posted: Sat Apr 27, 2019 11:30 pm
by Guffer
Hi All,

Suddenly, my Open Office files fail to open. Upon clicking an icon (Word, xls, ...) the Open Office box appears for a short while, then disappears and that's it. I've restarted the computer without result.

PS: As I can't open any file, the version number provided in my signature is probably wrong.

Any suggestion is highly appreciated.

Re: Open Office fails to open

Posted: Sat Apr 27, 2019 11:34 pm
by RoryOF
What is your operating system?

Re: Open Office fails to open

Posted: Sat Apr 27, 2019 11:35 pm
by Guffer
As it says on my signature: Ubuntu 18.04...

Re: Open Office fails to open

Posted: Sat Apr 27, 2019 11:42 pm
by RoryOF
OK, I was just checking in case that was incorrect.

Start a terminal and type openoffice4. That will start OpenOffice; use /File /Open to try a file. If OO crashes, the terminal will probably give an error message. Please note this in case we need it.

Pending further information and help I suggest you try renaming your OpenOffice User profile. Use the File Manager, enable viewing of hidden files (Ctrl H) , double click on .openoffice, double click on the 4 (or 3) revealed, then rename "User" to "user.old". If OpenOffice doesn't then work correctly, I suggest you reinstall it.

Re: Open Office fails to open

Posted: Sat Apr 27, 2019 11:57 pm
by Guffer
Okay,

I tried first opening OO through the Terminal, but all I got back was "command not found". I retried with using 3 (and even 2 and 1) instead of 4, all with the same result.
Then I went via File Manager and renamed to user.old as you suggested and that didn't help either.

Son I guess I need reinstall, yeah?

Re: Open Office fails to open

Posted: Sun Apr 28, 2019 10:09 am
by RoryOF
For Linux users: when trying to open via terminal, note that there is no space between openoffice and the 4; also, openoffice4 in terminal must be lowercase.

I would try a reinstall.

Re: Open Office fails to open

Posted: Sun Apr 28, 2019 10:43 am
by Guffer
Okay.

Thanks for helping me out. Any idea what made have caused this?

Re: Open Office fails to open

Posted: Sun Apr 28, 2019 10:54 am
by RoryOF
No idea at all! I use Xubuntu 18.04 and OpenOffice on all my computers and they are stable.

Re: OpenOffice fails to open

Posted: Sun Apr 28, 2019 11:08 pm
by Hagar Delest
Type in the terminal soffice.
It may be an older version.

You can also try to reset your OpenOffice user profile.

Re: OpenOffice fails to open

Posted: Sun Apr 28, 2019 11:22 pm
by RoryOF

Re: OpenOffice fails to open

Posted: Thu Jul 09, 2020 5:28 pm
by dj2020
Try to start OO as root. If this works than there is something in your profile that OO doesn't like. Try to delete or to rename the .fonts folder in your home directory (if you installed MS fonts there). In my case this solved the problem.