[Solved] Computer doesn't know program used to create file

Issues with installing under all Linux Distributions

[Solved] Computer doesn't know program used to create file

Postby cardavid » Tue Jan 29, 2019 9:05 pm

I have a relatively new issue, though I'm not entirely sure when it became an issue, or how. All of sudden, when I create a new Open Office document, or spreadsheet, anything, after I save it, and close it, and go to open it again, or attach it to an email, my computer can't open it and wants to know what program created it. This only happens with new files that i am creating, it has no problem opening documents I created long ago, and I can see that there is a difference between the files it can open (the openoffice logo is visible) and the ones it won't/can't (openoffice logo is not present next to file name). Can anyone help? Thank you
Last edited by Hagar Delest on Thu Jan 31, 2019 3:35 am, edited 1 time in total.
Reason: tagged solved
Open Office 3.0, Windows Home 7 version, 64-bit
cardavid
 
Posts: 6
Joined: Tue Jan 29, 2019 9:00 pm

Re: Computer doesnt know what program was used to create fil

Postby RoryOF » Tue Jan 29, 2019 9:19 pm

Does this occur when you double click a file to open it? If so, set File Associations to tell Windows which program to use. Can you open a file by starting OpenOffice (probably in group Office) and then using /File /Open and navigating to the file or clicking on it in /File /Recent files?
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
User avatar
RoryOF
Moderator
 
Posts: 29559
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Computer doesnt know what program was used to create fil

Postby Bill » Tue Jan 29, 2019 9:49 pm

You may have accidentally disabled the "Automatic file name extension" option for saving files. In OpenOffice, select File > Save As. You should see the option on the Save As dialog. Make sure that option is checked.
AOO 4.1.6 and LO 6.2.0.3 on Manjaro MATE
Bill
Volunteer
 
Posts: 7372
Joined: Sat Nov 24, 2007 6:48 am

Re: Computer doesnt know what program was used to create fil

Postby cardavid » Wed Jan 30, 2019 1:46 am

That unfortunately did not solve the issue. Other ideas?
Open Office 3.0, Windows Home 7 version, 64-bit
cardavid
 
Posts: 6
Joined: Tue Jan 29, 2019 9:00 pm

Re: Computer doesnt know what program was used to create fil

Postby RoryOF » Wed Jan 30, 2019 10:46 am

Did you try my suggestion?
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
User avatar
RoryOF
Moderator
 
Posts: 29559
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Computer doesnt know what program was used to create fil

Postby Lupp » Wed Jan 30, 2019 12:03 pm

@cardavid:
Your signature tells you are using OOo V3.0 under Windows 7.
Why did you post your question in the Linux branch?
Why do you still use OOo 3.0 of 2008?
On Windows 10: LibreOffice 6.2 and older versions, PortableOpenOffice 4.1.5 and older, StarOffice 5.2
---
Lupp from München
User avatar
Lupp
Volunteer
 
Posts: 2528
Joined: Sat May 31, 2014 7:05 pm
Location: München, Germany

Re: Computer doesnt know what program was used to create fil

Postby Bill » Wed Jan 30, 2019 7:04 pm

cardavid wrote:That unfortunately did not solve the issue. Other ideas?

Do you mean that the option was already checked or that you checked the option and it's still happening on new documents or that you checked the option and it didn't fix the problem for the existing documents? If the latter, then you need to add the file name extension to the name of the existing documents. Windows uses the file name extension to determine which program should open the file and also which icon to display for the file.
AOO 4.1.6 and LO 6.2.0.3 on Manjaro MATE
Bill
Volunteer
 
Posts: 7372
Joined: Sat Nov 24, 2007 6:48 am

Re: Computer doesnt know what program was used to create fil

Postby cardavid » Wed Jan 30, 2019 7:27 pm

The option was not checked, but upon checking it all my newer documents still won't open. Existing (older)documents are still fine and open no problem. There continues to be a blank icon next to the newly created open Office documents.
Open Office 3.0, Windows Home 7 version, 64-bit
cardavid
 
Posts: 6
Joined: Tue Jan 29, 2019 9:00 pm

Re: Computer doesnt know what program was used to create fil

Postby Bill » Wed Jan 30, 2019 9:44 pm

What is the file name extension on the existing working documents? What is the file name extension on the existing non-working documents? What is the file name extension on the new non-working documents?
AOO 4.1.6 and LO 6.2.0.3 on Manjaro MATE
Bill
Volunteer
 
Posts: 7372
Joined: Sat Nov 24, 2007 6:48 am

Re: Computer doesnt know what program was used to create fil

Postby cardavid » Wed Jan 30, 2019 11:26 pm

Anything that opens has either .odt or .ods as the file name extension. All the ones that don't open, I don't see a file name extension but if I hover over the file I can read that it says Type: File, whereas working files say Type: Open Office SPreadsheet or Open Office Text.
Open Office 3.0, Windows Home 7 version, 64-bit
cardavid
 
Posts: 6
Joined: Tue Jan 29, 2019 9:00 pm

Re: Computer doesnt know what program was used to create fil

Postby Bill » Wed Jan 30, 2019 11:43 pm

You need to add the appropriate file name extension to the files that don't have a file name extension. If a file doesn't have a file name extension, then Windows will show it as Type: File with a generic icon and won't know what program to use to open the file. After you add the correct file name extension to the file name, then Windows will show the correct file type and icon and open it with the default program.
AOO 4.1.6 and LO 6.2.0.3 on Manjaro MATE
Bill
Volunteer
 
Posts: 7372
Joined: Sat Nov 24, 2007 6:48 am

Re: Computer doesnt know what program was used to create fil

Postby cardavid » Thu Jan 31, 2019 12:34 am

Thank you, that worked. But why did i never have to do this before? Is there a way to change this so that it automatically saves with the correct file name extension?
Open Office 3.0, Windows Home 7 version, 64-bit
cardavid
 
Posts: 6
Joined: Tue Jan 29, 2019 9:00 pm

Re: Computer doesnt know what program was used to create fil

Postby Bill » Thu Jan 31, 2019 1:16 am

That's what the "Automatic file name extension" option on the Save As dialog does. You probably accidentally unchecked that option when you were saving a document. Once it's unchecked, it stays unchecked until the user checks it again.
AOO 4.1.6 and LO 6.2.0.3 on Manjaro MATE
Bill
Volunteer
 
Posts: 7372
Joined: Sat Nov 24, 2007 6:48 am

Re: [Solved] Computer doesn't know program used to create fi

Postby cardavid » Thu Jan 31, 2019 9:06 pm

Thanks for your help!
Open Office 3.0, Windows Home 7 version, 64-bit
cardavid
 
Posts: 6
Joined: Tue Jan 29, 2019 9:00 pm


Return to Linux

Who is online

Users browsing this forum: No registered users and 2 guests